Customer Care Coordinator - Medical Supply
ActivStyle - Minneapolis, MN

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ActivStyle is a growing medical supply company in NE Minneapolis. We have a current need in our Case Management department.

  • Receives requests/inquiries from and provides information and price quotations to Case Managers/Clients.
  • Processes sales orders, verifies insurance coverage, returns and coordinates with other departments through to completion.
  • Responsible for accurate and timely oversight and ownership of new referral sources/clients order.
  • Understanding of product line and have an understanding of how products are used by customers.
  • Answers questions regarding product line, prices and delivery times, and send samples and market collateral, track orders through procedure and delivery
  • Completion of incoming/outgoing telephone calls for new clients. Responds immediately to customer inquiries/information needs and provides a positive, courteous service to customers to build relationships with referral source and Field Sales Rep for revenue growth
  • Manage/analyze/resolve outstanding issues that include reports, past due documentation and open leads.
  • Ability to report on the state of assigned territory
  • Other duties as assigned

Please include salary expectations as you apply.

EOE


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