Interpretation Team Manager (Former Employee) – Chicago, IL – March 18, 2015
The employees of the Planetarium, especially the front line staff, are fantastic! They all work exceptionally hard at providing guests from around the world, and from Chicago, with a personalized, enjoyable and meaningful experience. The museum is continuing to evolve to meet the needs of its visitors, of all ages.
Varied (Former Employee) – Chicago, IL – August 28, 2015
The management at the Adler Planetarium is horrendous. There is a lack of clear direction for the museum from the higher management. There is also an ongoing purge at the Adler, as in the past two and a half years, over 40 employees have been laid off or fired so job security is not something you will have here. There is rampant favoritism here as well. Suck up to the right people and you are fine. Keep your head down and do your job, but not suck up, and you will have problems. Visitors can be trying at times, and the bosses will not back you up, even if you are right and the visitor is wrong. There is also a great deal of back biting among employees. Some act like if they snitch on you, they will get some reward, but in actuality, the only thing they do is make the atmosphere among employees more toxic than it already is.
Guest Host Lead (Floor Supervisor) (Current Employee) – Chicago, IL – March 12, 2015
Like any non-profit Adler Planetarium works hard to keep resources available for the public and make a positive experience for all. They are creative when it comes to funding and always keeping in mind what they could do next. Typical days can be chaotic with lots of unexpected happenings, but never have I worked with such a passionate or knowledgeable team.
Customer Service (Current Employee) – Chicago, IL – August 5, 2014
A typical day at work can be busy in the afternoon but slow pace in the morning, assisting customers with directions, shows and theatre information. I have learned how to have patience while customers are asking me a lot of questions, when several customers are asking me questions at the same time, and while answering phone calls. And I have learned how to multi-task. The management is professional and impersonal. My co-workers are helpful, hard working, and easy to work with. The hardest part of the job is talking to demanding customers.The most enjoyable part of the job is seeing the joy that comes to the customers after a co-worker or I have helped them with directions.
lunch breaks, and talking with delightful customers
short breaks, and talking with demanding customers
Work starts off with meeting with other mentors and facilitators. A short briefing and schedule given to each of us. I learned about how to handle people of different ages and backgrounds and explain the information in a way that is understandable to them. The management is very relax, friendly and direct. The hardest part about the job is to explain large and complex topics like gravitational lensing to 5 year olds. The most enjoyable part of job is when I get to explain large and complex topics to an audience and to see the look in their eyes when they learn something.
discounted prices on food, free entrances to the planetarium, friends and family are discounted to other museums
Interactive Media Summer Teen Intern (Former Employee) – Chicago, IL – August 23, 2013
I definitely enjoyed my time at the Adler as an Interactive Media Intern. I helped to create a mobile tour app that was used to lead people around the planetarium. I also enjoyed working in one of the classrooms, even though the teens were essentially another exhibit to the museum goers, who would stop and watch us work.
awesome exhibits to visit during brakes, including the shows!
seagulls stalk you if you eat outside during lunch.
Activity Cart Coordinator & Exploration Leader (Former Employee) – Chicago, IL – May 9, 2013
I really enjoyed volunteering for Adler Planetarium. The children's endless curiosity made it less of a struggle to constantly repeat oneself. The children were always interested so the job was always interesting. I would often set up a display with a partner and then explain the apparatus before handing out an activity that would allow the children to enforce what they had learned. The hardest part about the job was if children were uninterested.
Museum Services Staff (Current Employee) – Chicago, IL – January 8, 2013
Adler Planetarium is a place where people from all over the world come to learn more about their planet and the regions of space. It is a good place because many young people find employment, often for the first time. A typical day at work is usually greeting visitors with a smile and answering questions that they may have or directing them to the appropriate persons to give them the information. I learned that space exploration is necessary to better understand our world and not a waste of money. Management at Adler trains employees well and they are always available through radio contact if a situation arises that should be handled immediately My co-workers are a diverse group of people and we all interact well because the priority is the customer. Please the customer and the job is pretty simple to perform. The hardest part of my job is standing or walking for up to six hours. The most enjoyable part of my job is seeing people happy and enjoying the museum and helping them to not wander around lost in that huge place.
the jobsite is not far from home
no chance of advancement to use jobskills previously employed in this position.
A fascinating place to meet interesting people and expand my knowledge.
Store Supervisor (Former Employee) – Chicago, IL – November 18, 2012
I arrived 30 minutes before opening and got the store ready to do business. I would allocate various tasks with an eye to special skills my employees had. On Monday mornings I was responsible for weekly reports and bank deposits. The day progressed much like that of a typical small store, with periodic spikes in customers. (At times so extreme that the guards had to restrict the inflow.) I learned a great deal there, not just about business management, but the subject matter of the establishment, i.e. astronomy and related fields. I learned all aspects of marine navigation from renowned mariners, optical system construction from celebrated craftsmen, and even quantum mechanics from a Nobel Prize laureate. Co-workers in the early days were most often hired from the Univ. of Chicago's student body, later on from more diverse sources. Generally co-workers were quite educated. The hardest part of the job came when the manager left and I was given all his duties with just a small pay raise. (This did not include being given the title of manager, either.) Then I was assigned an increasing number of duties formerly done by other departments. Year by year, the work load increased at a far greater rate than my salary. There were wonderful things about working there, particularly for one whose prime love in life was astronomy: meeting famous people in the field, learning from some of the foremost authorities, having fun at members' events.
good benefits. being in a place dedicated to my favorite area of study.
increasing pressure and workload. an increasing sub-culture of hostility towards retail workers.
Teen Intern (Former Employee) – Chicago, IL – August 31, 2012
I worked with a great group of other teen interns. I was part of the people that presented activity carts to visitors at the museum. The interaction with visitors was awesome and I enjoyed meeting people from all over the world. This job also allowed me to see Chicago in a different way.