Installation (Current Employee) – Nashville, TN – April 27, 2016
used to be owned partialy by one man who ran the place. since he left has become more and more corporate. Brought in new manager from p/one in Ohio. Has changed the whole atmosphere. Now if you are in sales life is great but if you want anything else stay away.
Sales trainer/ Former Tech (Current Employee) – Savannah Historic District, GA – March 12, 2016
I have worked for ADS for 7 years and have been promoted several times through hard work and dedication. ADS gives you every tool you need to be successful. I have never been lied to or misled in anyway, my managers have guided me to be the best employee i could be. Managment looks to promote from within whenever possible. i have worked for larger comapnies that lose focus on there employess and ADS is not one of them. Admin,sales and techs all work in a unified front to give the best customer service possible! You want a career this is the company you want to work for!
Iphone, Ipad, gas card and Work truck you get to bring home
Technician (Current Employee) – Georgia – February 19, 2016
Huge disconnect between the corporate office and branches. The CEO is probably the most down to earth person I've ever met. The management lies about promotions and pay. The technicians are knowledgeable, but whine and cry about every job they are given. They will complain in front of customers and will cry their way out of jobs. Promises are not kept, and you absolutely cannot support a family on the abysmal pay. The health insurance is an absolute joke if you have a family. If you are not a dual income household you simply won't be able to afford it. Jobs are unorganized, and a few members of the sales team don't bother to look over jobs. All the company seems to care about is the sales team, at least from the branch perspective. Raises are flat out pitiful. You're expected to absorb and know a ton of information, and are never fairly compensated for it. The technicians are welcoming, but have know it all attitudes, and give you the "low man on the totem pole" talk. Even if you come from a similar background. The managers will lie about pay and raises to get you in the door, but after you talk to employees you will find out that it will be years before you make a decent wage. Technicians will complain, stretch jobs out and disappear. Some members of the sales team will over sell jobs, and will literally sell to anyone just to make money. The corporate office is a thousand times better than the branches. The CEO is very approachable, and you get the feeling that the he appreciates everything you do for the company. The branches, not so much. Bonuses are dictated by sales.more... Nothing the technicians do affect the bonus. The company recently implemented driving into bonuses. How exactly do sudden stops and fast accelerations dictate the performance of your job? Office admins are awesome. Technicians almost always have terrible attitudes, and it absolutely affects their work performance. They will literally complain about every little thing and some will refuse to do work. Like climbing a ladder or working an hour past closing time. You can bust your butt, but it won't reflect your pay. The company sends out raise letters talking about record profits, but can't seem to give you even a dollar raise.less
Work truck, work phone. Probably the best CEO I've ever worked for
Head of Security (Former Employee) – Heathrow Terminal 3 – July 16, 2015
Making sure that Heathrow's customers are happy within Heathrow airport. Guide any customers who wanted help and make sure anything suspicious was reported. worked within a small team and made sure that my task was done with the best of my ability. The most enjoyable art go the job was learning more about airport operations. Toughest part of the job was some of the tasks that were given to us, it was always about making the right decision.
sales (Former Employee) – Melbourne, FL – December 6, 2014
Non supportive team in Melbourne. ADS can, but will not compete with residential sales with the major companies in the industry. They make you jump through hoops to learn and encourage you to upsell. Not all they are cracked up to be. High turnover with new res sales people in Melbourne. Bad leadership & they will place the blame on you, not the management.
cell phone, gas $
sales process is more complicated than it needs to be
ADS Security is one of the last remaining caring companies. The company leadership is beyond amazing and they work hard to make it a fun and friendly environment for everyone. The compensation is very good for a good sales person. There are always multiple contests and trips to win to encourage success.
comp plan, growing company, etc
lack of micro-management can sometimes leave you feeling unsupported.
Accounts receivable keying in cash and credit payments. Taking money to the bank and going to post office. Entering in salesmans commission pay, printing reports. Working in accounts payable filing and keying in payments for venders. Helping Customers with billing questions and some collections. Answering a multi-line phone and directing customers in the right direction.
enjoying the 10 key part of the job and counting money and helping customers