Sales Rep (Former Employee) – USA – November 22, 2017
Company has been through too many changes over the years that continually reflect a lack of focus on the outside sales rep coupled with the fact that DIY and competition are taking over the market should make it an easy decision to not even consider this job a viable opportunity.
Account Service Representative (Former Employee) – Jacksonville, FL – November 21, 2017
The environment is less than business casusual little to non dress code enforcement not consistent. Lack of qualified managers and team leaders. Unrealistic expectations for those that are employeed. No reqards for single parent and childcare issues.
Supply Chain Coordinator (Former Employee) – Mobile, AL – November 21, 2017
ADT is a fair employer. Suceeding within the company is completely dependant on how much of a self motivated an invidual you are. Each office and area are completely different in their team building & cooperation.
ADT is a great company to work for if you are trying to get ahead and make some good money. It is not a company that I would stay with long term. There is a high turnover within the company. Management once stated that we are just bodies in a seat. This company does not challenge you to grow. They only care about you being to work on time and making sure that your stats are perfect.
Sales Associate (Former Employee) – Chatsworth, CA – November 20, 2017
Horrible company to work for. Stay away , don't waste your time with them. All they care about are numbers. They care more about numbers then they do there employees. Really sad. They've had a dozen of people get fired or quit. If your looking for a good company to work for ... this isn't it..
My biggest complain was with management. My direct supervisors (I actually had two in my time there) were excellent. Knew the products, easy to talk to and fair to work for. However their supervisor was invisable and the few times you did see him, he almost had a distain for the sales people
excellent direct management
only fair benefits, poor human resourse people and poor upper management
Great product and service. Good compensation opportunity. Poor and unstable leadership.
Director, Sales & Operations - Program Management (Former Employee) – Irving, TX – November 17, 2017
The ADT Corporation is a leading provider of electronic security, interactive automation and related monitoring services for over seven million residences and small businesses in North America. ADT employs 16,000 people and generates over $3.5B in annual revenue. Acquired by Apollo Global Management and merged with Protection 1 in 2017. ADT offers many opportunities with good compensation and benefits. The people are engaging and friendly. Leadership is continuously changing but the culture is improving. Most of the focus is on the overall company success and not enough attention on internal and external customer experience. Sales associates have an opportunity to achieve a good income but most of their sales must come from self generated efforts. The sales program inclusive of the sales operations group and the sales enablement program need vast improvement. The Technical Operations side of the business is pretty sound but more time and attention needs to be on service to the existing customers rather that on new installations and gross adds.
Productive and Fun place to work, Family Oriented.
Technical Support Specialist (Current Employee) – Aurora, CO – November 17, 2017
My experience With ADT has been excellent they are very Family and customer oriented. They make the Work environment a very pleasant environment to work in. Would highly recommend to anyone who is interested in applying it is a new and positive experience.
Team Lead (Former Employee) – West Henrietta, NY – November 16, 2017
ADT management was poor, ability to move up was non existent. Managers would encourage you to advance but then give you no path to get there. Pay was bad, customers were rude and technology isn't that great.
Management at ADT is Amazing. The Managers personally want to see you succeed in whatever life path you are making or wanting to pursue for yourself. I learned a great deal of patience while being in a stressful situations. This job is a mental job and can take its toll on you mentally. Lucky they offer services to help with these situations to help ease you so you can go about your day and not have to worry about the little old lady life you saved when someone was breaking into her home the night before. They work on team building here with activities and contest that make coming to work fun and enjoyable.
Field Support Technician I (Current Employee) – Irving, TX – November 15, 2017
The job culture and professionalism is poor, lack of training, promoted quick but things changed because of poor management that we have now. Very unprofessional establish, that includes management and some agents
favoritism, poor management, lack of training, unprofessional agents
If you're single young with no family this is a great starter job but for an adult with a family it leaves no time for them due to the pay to make ends meet you'll need to do a lot of overtime Getting time off is hard get If a true emergency comes up your penalized with points for calling out with or without a note