ADT Employer Reviews

1.one client shot himself while i was holding the phone
2.I have goog listening skiils only that the client already made up his mind
3.management is fair and they respect employees
4.Good people
5.Working nightshiftand leaving my kinds at home
6.Despatching and handling big incidents

THE COMPANY IS A COMPLETE JOKE! YOU GET NO LEADS, YOU MAKE NO $, THERE ARE NO MANAGERS.

It was a learning experience. I learn a lot and get to travel to different places which make it enjoyable...

Get to work in different States, my co-workers were very friendly we are all like family... have weekly training session... the hardest part of the job was on the days when i did not go to work....

Wish I did not have to move back to New York

A TYPICAL DAY AT WORK WOULD BE GETTING TOGETHER AT THE ROUND TABLE AND DISCUSSING TODAY'S OUTLOOK. WE WILL TALK ABOUT WHAT WE LEARNED FROM THE PREVIOUS DAY AND WHAT WE COULD DO TO MAKE THIS DAY BETTER. TOUCH SOMEWHAT ON BETTER MANAGING MY TEAM AND CO-WORKERS. DISCUSS THAT THE HARDEST PART OF THE DAY IS TO NEVER GIVE UP AND THE MOST REWARDING PART IS – more...  CLOSING THE SALE. – less

Called home owners daily offering them an ADT home security system to better secure their homes

A typical day at work consists of answering multiple phone calls and assisting customers. I have learned patience is a must when working in customer service. Most of the people that call into the center are upset with the company in some regards, and they always take their frustrations out on the reps. However, it is our job to correct the problem and – more...  ensure that it will not happen again. The easiest part of my job is when customers call in to make payments, or when I am coaching someone else on how to handle phone calls and other situations. The most enjoyable part of my job is when I get to help my peers with their customer's issues and concerns! – less

Fun job where I interacted with people all day. I made my own hours and was paid on how many deals I made.

I worked for this company for over 15 years. I enjoyed the corporation.

ADT runs under Tyco Corporation. They provide a number of tools and and a great training seminar to get sales professionals ready to drive their business. However, it is like driving your own business. Business is slow when you start and when business is slow the money is tight. It's almost like getting into the real estate business and insurance business.

Planning – more...  is a must. Without a plan you have no organization and are less likely to get anything accomplished. Wake up at 7am, go into the office to prepare for the day and go over results from the previous day with management. Research neighborhoods, customer accounts, etc. Then you head out to the field with the information that you have prepared and start knocking doors. Knock doors/Tag doors til dark. Then make phone calls and set appointments. Phone calls can be made during the day as well (inclimate weather, breaks, etc.). – less

Great fellow employees. benefits and material needed to do the job

ADT is a good place to work at. The management was always there to help if you needed assistance or any questions as well as my co-workers. The most enjoyable part of the job was talking to great people/customers on the phone who were very delightful and made my job worthwhile.

The most enjoyable part of job is being rewarded for a job well done.

There is little to no product training. Teamwork is non existent. The benefits are good.

i did love my job just hated the attendence policy in 90 days i got fired because i was on bed rest and had a doctors note from the hospital and i wasnt out of my 90 days so they let me go

This is a company you would enjoy working for if you are not a fast pace employee who likes to move their career and fast pace. It is good if you are a team worker and you enjoy an ever changing environment. However the pay is not what you would expect for all the work you do. Negotiate you salary before you accept their offer!!

Company is focused on the business matters before customer service,, which changed from previous job requirements

Dont waste your time. Awful pay, awful management and no benefits.