ADT
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17 reviews

ADT Employer Reviews

Compensation/Benefits
Management
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Productive and fun
control room operator (Former Employee), johannesburg –
Pros: christmas party
Cons: 12hrs
1.one client shot himself while i was holding the phone
2.I have goog listening skiils only that the client already made up his mind
3.management is fair and they respect employees
4.Good people
5.Working nightshiftand leaving my kinds at home
6.Despatching and handling big incidents
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AWFUL COMPANY
Outside Residential Sales Representative (Current Employee), New York, NY –
THE COMPANY IS A COMPLETE JOKE! YOU GET NO LEADS, YOU MAKE NO $, THERE ARE NO MANAGERS.
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It was a very fun and productive place to work...
Sales Manager (Former Employee), Fredericksburg Va –
Pros: free transportation, good healthcare, good insentives
Cons: cannot think of any
It was a learning experience. I learn a lot and get to travel to different places which make it enjoyable...

Get to work in different States, my co-workers were very friendly we are all like family... have weekly training session... the hardest part of the job was on the days when i did not go to work....

Wish I did not have to move back to New York
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PRDUCTIVE AND FUN PLACE TO WORK
SALES (Current Employee), MCDONOUGH –
Pros: breaks
Cons: long extended hours
A TYPICAL DAY AT WORK WOULD BE GETTING TOGETHER AT THE ROUND TABLE AND DISCUSSING TODAY'S OUTLOOK. WE WILL TALK ABOUT WHAT WE LEARNED FROM THE PREVIOUS DAY AND WHAT WE COULD DO TO MAKE THIS DAY BETTER. TOUCH SOMEWHAT ON BETTER MANAGING MY TEAM AND CO-WORKERS. DISCUSS THAT THE HARDEST PART OF THE DAY IS TO NEVER GIVE UP AND THE MOST REWARDING PART IS – more...  CLOSING THE SALE. – less
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Very productive and fun expierence
Telemarketer/Sales Person (Current Employee), Atlanta GA –
Pros: the commission
Cons: it was only commission
Called home owners daily offering them an ADT home security system to better secure their homes
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Somewhat productive workplace with a laid back atmosphere
Customer Service Rep (Current Employee), Jacksonville, FL –
Pros: 1 hour lunch, health & dental plans
Cons: pay rate/compensation
A typical day at work consists of answering multiple phone calls and assisting customers. I have learned patience is a must when working in customer service. Most of the people that call into the center are upset with the company in some regards, and they always take their frustrations out on the reps. However, it is our job to correct the problem and – more...  ensure that it will not happen again. The easiest part of my job is when customers call in to make payments, or when I am coaching someone else on how to handle phone calls and other situations. The most enjoyable part of my job is when I get to help my peers with their customer's issues and concerns! – less
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great sales job with infinate earning potential
Security Sales Consultant (Current Employee), Quartz Hill, CA –
Fun job where I interacted with people all day. I made my own hours and was paid on how many deals I made.
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Large Corporation - Good
Senior Customer Solutions Administrator (Former Employee), San Bruno, CA –
I worked for this company for over 15 years. I enjoyed the corporation.
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Great Opportunity, Great Experience
Outside Sales Representative (Current Employee), Pittsburgh, PA –
Pros: unlimited opportunity, no set schedule
Cons: it is a little rough getting starte, commission only
ADT runs under Tyco Corporation. They provide a number of tools and and a great training seminar to get sales professionals ready to drive their business. However, it is like driving your own business. Business is slow when you start and when business is slow the money is tight. It's almost like getting into the real estate business and insurance business.

Planning – more...  is a must. Without a plan you have no organization and are less likely to get anything accomplished. Wake up at 7am, go into the office to prepare for the day and go over results from the previous day with management. Research neighborhoods, customer accounts, etc. Then you head out to the field with the information that you have prepared and start knocking doors. Knock doors/Tag doors til dark. Then make phone calls and set appointments. Phone calls can be made during the day as well (inclimate weather, breaks, etc.). – less
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great place to work
Systems Application Manager (Former Employee), Birmingham, AL –
Great fellow employees. benefits and material needed to do the job
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A good environment and great people to work with
Outbound Sales Rep (Former Employee), Jacksonville, Florida –
Pros: great benefits
Cons: short breaks
ADT is a good place to work at. The management was always there to help if you needed assistance or any questions as well as my co-workers. The most enjoyable part of the job was talking to great people/customers on the phone who were very delightful and made my job worthwhile.
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Productive Team Environment
Accountant & Full-Charge Bookkeeper (Former Employee), Atlanta, GA –
Pros: incentives
Cons: not being recognize for a job well done.
The most enjoyable part of job is being rewarded for a job well done.
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no training or support
Commercial Acct Exec (Current Employee), Punta Gorda, FL –
Pros: sales has flexible scheduling. benefits are good.
Cons: poor management and training.
There is little to no product training. Teamwork is non existent. The benefits are good.
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My review
Outbound Call center (Former Employee), Jacksonville, FL –
i did love my job just hated the attendence policy in 90 days i got fired because i was on bed rest and had a doctors note from the hospital and i wasnt out of my 90 days so they let me go
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Good Place to Work But Not So Good With Compensation
Monitoring Officer (Current Employee), Irving, TX –
Pros: supportive management and teammates, great open door policy
Cons: short breaks, low pay (my opinion), career advancement process is not very quick
This is a company you would enjoy working for if you are not a fast pace employee who likes to move their career and fast pace. It is good if you are a team worker and you enjoy an ever changing environment. However the pay is not what you would expect for all the work you do. Negotiate you salary before you accept their offer!!
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Productive,
Midteir Tech Service Agent (Former Employee), Aurora, Co –
Cons: short breaks & lunches
Company is focused on the business matters before customer service,, which changed from previous job requirements
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dead end job, awful pay, no health insurance, 401 k. Nothing.
CNA (Current Employee), Reidsville, NC –
Cons: sorry wages, no benefits, poor management
Dont waste your time. Awful pay, awful management and no benefits.
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About ADT

Celebrating its 129th anniversary, ADT Security Services, a part of Tyco Fire & Security, is the largest provider of electronic – Read more