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Advance America
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391 reviews

Advance America Employer Reviews

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Minimal opportunity for advancement
Divisional Director of Operations (Former Employee), Memphis, TNDecember 22, 2014
the most enjoyable part about this job was the opportunity to oversee employee development

Required a lot of overnight travel
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Love the customers
Center Manager (Former Employee), New Albany, InDecember 16, 2014
Advance America was a payday loan place. I loved working there because you had the same customers all the time. The Advance America family was great as well if you had a question you could call another store and they would answer your questions. Nice environment to work in.
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ok work environment
customer service (Former Employee), Lexington, SCDecember 15, 2014
Pros: getting paid
Cons: i felt as though i was taking advantage of people
Management could care less about its employees. The pay was not rewarding. The hardest part of the job was feeling as though I was taking advantage of people by giving them pay day loans.
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Great Customers, wonderful Management.
Assistant Manager (Current Employee), Poteau, OKDecember 14, 2014
Pros: bonus', free lunches on occasion, great managment.
Cons: long hours
I currently work for Advance America. The corporation is fantastic place to work for. There are many opportunities to advance to the next level. My current manager is amazing. She is so easy to work with and a great leader. The hardest part of my job is the hours that I work. I currently have to be available anywhere from 8am to 8pm, Monday through – more... Saturday. – less
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good place to work
Customer Service / Collections (Former Employee), Spartanburg, SCDecember 10, 2014
will come in and make collections calls to customers to remind them of their past due accounts
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Good place to work
Assistant Manager/Loan Officer (Former Employee), San Antonio, TXDecember 5, 2014
It was a great learning experience. Management was great. The only thing I didn't like was that their was no protective glass in between customers and yourself. But other than that it was a good place.
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Learned alot about the finance industry
CUSTOMER SERVICE REPRESENTATIVE (Former Employee), Miami, FLDecember 5, 2014
Management sometimes makes you feel less. But overall my coworkers always brightened up my day.
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Was fun now days are too long with nothing to do
Assistant Manager (Current Employee), Arlington, TXNovember 28, 2014
The office I working isn't busy enough for me. There is way too many hours of down time and I like to keep busy and productive. Advancement may be there but there are no tools in place to get you there, job is always on line if bottom line isn't met
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nice place to work
Assistant Manager/Manager (Current Employee), Enid, OKNovember 18, 2014
Pros: great pay
Cons: long days
your days are busy, collection calls to make ,customer service go to the bank, market, sales, but it can be done in a days work if both of you are at work. its hard to get everything done when your single staffed. most enjoyable part of the day is your customers. hardest part of the job is nothing really. you get monthly training to keep you up on any – more... new changes. – less
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Tableau Expert
Sr Tableau Developer (Current Employee), Spring field ,ILNovember 17, 2014
Very Friendly and Challenging Work Culture.
Tableau Expert
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Great Customer report
Assistant Manager (Former Employee), San Fernando, CANovember 14, 2014
Good company to work for. Loved the customer service aspect of the job.
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Good Company
Field Recruiter (Current Employee), Houston, TXNovember 13, 2014
Pros: work life balance
Cons: management
Good Company to work for. Good work life balance and culture.
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Productive and keeps you busy
HOUSEKEEPER (Former Employee), Detroit MINovember 11, 2014
Cleaning up all day was good because you can almost work at your own speed. Also it makes the time go by fast. This job was an good experience because I got a chance to use the different types of cleaning machines.
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Great managers and work place environment.
Customer Service Representative (Current Employee), Orlando, FLNovember 11, 2014
Displaced promotion opportunities. Other than that great place to work. Low pay for work done.
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Great work environment.
Assistant Manager (Current Employee), Pensacola, FLNovember 10, 2014
Pros: great benefits and we are always closed on sundays!
Cons: sometimes you have to work a shift by yourself which can be a very long day.
If you enjoy working with Customers and providing them with financial assistance, this is a great place to be. We really get to help people in need and the feeling you get when you see someone's stress level decrease in a few minutes. Our customers are very loyal.
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Professional work, and the ability to help people
My duties consist of assisting (Former Employee), Bristol, TNNovember 7, 2014
Providing customer service as well as customer privacy, data entry of customer information. Phone etiquette as professional, using phone for collections, reminder calls. Helping customers in their time of need to the best of our possibilities. Following laws and policy and procedures of the company as well as the state. Opening and closing procedures, – more... banking, doing reports for daily procedures. – less
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It was a bad expeireince overall
Assistant Manager (Former Employee), Lawton, OKNovember 6, 2014
Customers would come in to apply, pay for and receive loans.
I made between 300-500 collection calls daily. Customers came in to send money and receive money via Money Gram and to pay bills. We also prepared taxes during tax season . Down time consisted of auditing and filing and other organizing and detailing for paperwork compliances.
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Typical Day
Assistant Manager (Former Employee), Dayton, OHNovember 4, 2014
A typical day at work was me coming to work, running to the bank to either drop money off from the night before or picking money up for the morning. Processing new applicants applications or taking payments and processing new advances. Also making reminder and collection calls. I had no co-workers it was just me and my manager, who I didn't get along – more... with. The hardest part of the job was maintaining professionalism with someone who wasn't professional. The most enjoyable part of the job was seeing the people who came in to see me and got used to me being there and appreciated my customer service. – less
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Great Coworkers is all I can say
Assistant Manager (Former Employee), Marion, OHNovember 3, 2014
Pros: benefits were excellent in my book
Cons: hostile work environment and poor incompetent management
Workload was pretty high for a typical day. Had to handle loans, collections. and answer phones in only 8 hr shift. I ran stores by myself and the company had no sympathy for me or even sent help. Pretty much, every man for hisself in that company.
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Advance America
Assistant Manager (Current Employee), Detroit, MIOctober 30, 2014
Pros: decent benefits, nice work enviorment and ok hours.
Cons: traveling, and collecting on bad debt.
There is always something to do working there. The work is not hard just have a lot of it depending on which location you work at. Very important to get along with your co-worker. If you don't have a good relationship with your co-worker you will not enjoy working there. The hardest part the job is collecting on past due accounts.

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About Advance America

Like any entrepreneurial venture, Advance America started as a business enterprise in 1997 to fulfill a marketplace need. In the – Read more

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