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Advance America
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499 reviews

Advance America Employee Reviews

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  • Job Work/Life Balance
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Productive Environment
Center Sales Manager (Current Employee), Big Stone Gap VAJune 30, 2015
Each day we handled cash and assisted customers with payday loans and title loans. Easy to get along with one another. Benefits are good. Harder to advance due to low turnover.
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Horrible job culture
Center Manager (Current Employee), Mobile, ALJune 27, 2015
Pros: great working hours, rotating saturdays and every sunday off
Cons: as a center manager most of your time will be spent outside of the center traveling
There is terrible compensation for the job itself. There is very little detailed training, however you are still held solely responsible for growth.
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Growing Fast Evolving work place
Store Manager (Current Employee), Garden Grove, CAJune 26, 2015
Pros: Monthly bonuses benefits and hours
Cons: Work hours need to be longer for customer satisfaction
My typical day at work starts with reading emails checking reports of items that processed or need to be processed file paper work run reports open new customer files close out old ones transfer information between stores conduct audits,train assistant coach give her feedback role play, go marketing build business partnerships retain customers make budgets Love the interaction with customers and growing the business, hardest part is collecting funds that customers don't have or can't pay at all
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Nice Place to work
Assistant Manager (Current Employee), Sanford, FLJune 25, 2015
Help out customers with daily needs. Open and close store, clean at the end of the day, manage safe and drawers hourly to make sure everything is accounted for.
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Awesome Job.
Customer Service Rep (Former Employee), Lake Charles, LAJune 20, 2015
Pros: managers, fun enviroment
Cons: rude customers some times
I loved everything about this job being able to go out and market along with meeting new people was really amazing to me.I relocated 20 minutes away for this job and I never regret it not even once.
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Culture is an issue
District Manager (Former Employee), Tuscaloosa, ALJune 19, 2015
Pros: has very good store and dist level management
Cons: not in touch with reality. not a sales driven company
trying to achieve difference results, while using the same
methods = insanity

AA has the market cornered on this. This company lacks the culture it takes to be successful. The proof is in the numbers. The biggest payday loan company in America, but not the best.
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Great place for a customer to get a quick payday loan.
Customer Service Representative (Current Employee), Lompoc, CAJune 18, 2015
Pros: Simple procedures
Cons: Pay, advancement
• Verify eligibility for loans
• Process daily paperwork, prepare deposits, data entry of information
• Handle opening/closing procedures, assist with marketing efforts
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Meeting people
Assistant Manager (Former Employee), West Sacramento, CAJune 7, 2015
Pros: Advancement
Cons: Working alone
Meeting people. Salary was great with advancement. Great working environment with the exception of working alone at times.
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Fast paced, understaffed
Center Manager (Former Employee), Urbana, OHJune 4, 2015
Difficult work environment if you aren't able to achieve sales goals. Good schedule as long as the center is fully staffed, otherwise expect a lot of mandatory overtime.
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nice place to work.
Assistany Manager (Current Employee), Mobile AlabamaJune 4, 2015
A nice place to work but there is no room for growth and advancement within the company. A great place to work for customer service and cash handling experience.
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good experience
manager (Current Employee), oklahomaJune 4, 2015
Pros: schedule
Cons: advancement
Learned many skills and gained experience with office management, customer service, time management, file/records keeping, financial services, sales, marketing, inventory management, report and document prep, collections, training, computer skills. A typical day at work involves all of these skills and more.
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great atmosphere
Branch Manger (Former Employee), Blytheville, ARJune 3, 2015
Pros: close to home, flexibility, pay, good hours
Cons: closed down in AR
interact with clients, made daily loan on check, daily bank deposits, cash control, review files, store audits, inventory control, and maintained low retention
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This is a great job where you get to work with and meet a lot of different people.
Customer Service Representative (Current Employee), Jackson, MSJune 2, 2015
Pros: There are many opportunities for advancement.
Cons: Hours are not very flexible for family life.
A typical work day involves collections, marketing to acquire new business partners and get new customers. In addition we service new customers and prior customers with payday loans. Others services we offer are Money Gram that allows customers to send money to loved ones, receive money, and also pay utility or credit card bills.
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A great job if you have the right mindset.
Customer Service Rep (Former Employee), Exeter, CAJune 2, 2015
Great staff, but slow days. If you have money handling skills, along with great communication, this is the job for you. They have locations all over America, with transfer options available.
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Good Company, Bad Management
Assistant Manager (Former Employee), Bakersfield, CAMay 28, 2015
Overall good place to work, develop good working relationships with various people and businesses, but upper management lacks communication. District and Regional Management routinely dictate orders and change without field visits to measure effectiveness. Sometimes these are mandated beyond their control, but most are implemented as needed with what seems to be little demographic influence, only blind profit chasing. The best part is the coworkers, good hiring process, gives you people who make going to work enjoyable.
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Management great on a local level
Assistant Manager (Former Employee), Gillette, WYMay 24, 2015
Management was great on a local level; however, the corporate office was not willing to take productive ideas from center level employees.
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Great Place to work.
Loan Manager (Former Employee), Tampa, FLMay 22, 2015
Pros: Very quit and good atmosphere
Cons: Company dosen't compete with Amscot
Advance America was a great place to work. I loved the environment.
Good pay and I loved the company really took care of the employees.
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Great job
Assistant Manager (Former Employee), Palatka, FLMay 22, 2015
Pros: advancement was great
I enjoyed working with Advance America, it gave me the opportunity to work with the public more and improve my customer service skills.
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Work
Customer service representative (Current Employee), Jacksonville, FLMay 20, 2015
Pros: Received holidays off
Cons: Working alone on some occasions with funds
Working for this company, I've learned how to multi-task and work with customers of all cultures. Working with funds of high amounts tend to cause an uneasy feeling in my work environment while working alone. In summary, a good company, but not the field I want to pursue.
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currently closing centers
Center Manager (Current Employee), El Paso, TXMay 20, 2015
currently working have been there for five year, lots of favoritism doesn't matter how hard you work never appreciated horrible upper management

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About Advance America

Like any entrepreneurial venture, Advance America started as a business enterprise in 1997 to fulfill a marketplace need. In the – Read more

Advance America Salaries

Customer Service Representative
$10.01 per hour
Assistant Manager
$11.00 per hour
$24,000 per year
Call Center Manager
$30,000 per year
Customer Service Representative
$22,750 per year

Advance America Photos

We're looking for customer service oriented employees that can connect with our customers.
One of the top reasons employees love Advance America is helping our customers!
Advance America supports community involvement. We support over 100 organizations.