Center Manager (Former Employee) – Bushnell, FL – February 7, 2017
management is horrible in the place but you have job security... hard to keep people around. i dont feel like upper management really cares about youre safety just want to make sure you collect $ for them and nothing else
Assistant Manager (Current Employee) – Yazoo City, MS – February 7, 2017
Great place to work. This job I was able to be at home with my children and have a better balance of my family and work life. We get all the holidays off with pay after you have been employed for the correct time.
MANAGER (Former Employee) – BLUEFIELD VA – February 2, 2017
I worked for this company for three years I gave it everything I had to be ask if I wanted a manager postion in another area and I took that postion and I worked so hard and long hours to make the center right and I put my family aside to give this company all I had once I had the place looking good and exactly how they wanted it they let me go at 4 oclock in the evening for un foreseen cursumstances I didnt do anytng wrong except give my job all I had just to be let go for no reason
THERE WERE NOT ANY
UPPER MANAGEMENT SAYING THINGS LIKE, I DONT CARE IF A CUSTOMERS CHILD GETS DIAGNOSED WITH CANCER MAKE THEM PAY THERE BILL
Too much micro-management, continues to be low on staff
Customer Service Representative (Former Employee) – Florida – January 25, 2017
It doesn't matter what the manager of the center wants for that center, such as scheduling, upper management revises it. It is very hard to schedule appointments due to never knowing what day you may have off the next week.
Area Manager (Former Employee) – Virginia – January 24, 2017
I love working for this company, it was like working with family. I had the best DDO you can ask for. As an area manager with this company they trained you as if you was a DDO. It was nothing my boss did I didn't know how to do.
Center Manager (Former Employee) – Watertown, SD 57201 – January 24, 2017
Customer service was a high priority which I enjoyed. Being manager was challenging sometimes but over came the difficulties and grew from those experiences. The hardest part of the job was collections.
Center Sales Manager (Current Employee) – Alexandria, VA – January 22, 2017
The environment is very fast paced. We deal with customers on a daily basis, sale products, originate payday and car title loans. Communicate with banks, DMV and MVA. There are set monthly goals that we have to reach and most of the time we exceed. We collect on past due accounts. We also do taxes. There are times that we have to turn difficult situation with a customer into a positive one. Every associate have to be patient and have great listening skills in order to be able to help our customers. I believe that overcoming work challenges help us grow and advance.
Assistant Manager (Former Employee) – Barstow, CA – January 21, 2017
Every day except for the beginning of the month same routine. Come in count register, assign register, open and take care of customer payment. At the end of the day close center, count registers, and go home.
CSR - Customer Service Representative (Current Employee) – Jacksonville, FL – January 14, 2017
Advance America doesnt want you to have a life and they dont pay you enough for the amount of work you do. there is favoritism and they dont treach the employees as good as they should. the safety sucks.
Assistant Manager (Former Employee) – California – January 11, 2017
Worked for this company for 4 years and always the same routine everyday... if your lucky youll get a break but sometime we were left alone and no chance of breaks at all but we were force to write down that we took one anyway... i loved my manager but the DDO was so mean and didnt care to make you cry everyday about how bad or how you need to do better or else!... save your time! And stress! They dont even pay that great for all the stress you go thru..