It's not all rainbows and butterflies
Customer Service Representative (Former Employee) – Martinsville, VA – November 19, 2015
When I accepted the position I was thrilled. I started off making $10/hr and the schedule was manageable. However, the list of responsibilities continued growing with no increase in pay. I was told in January of this year I was going to be promoted to Assistant Manager and as of November 6th, when I resigned, I still wasn't. However, I had all of the responsibility which comes with the title. I also never received my annual raise. My schedule continued getting worse. It was only myself and my manager in the center and she managed to schedule me open to close every day I worked while she slid by with 10-4 type days. It was 8:30 some nights before I got home with my 3 year old. I resigned because I was told I was selfish for wanting to attend a funeral and the manager would not accommodate for it. I feel the people in management have poor attitudes and are not equipped for the job title they have. All in all, it's nice if you have nothing else. Definitely a stepping stone and not a long term position.