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Advance America
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351 reviews

Advance America Employer Reviews

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productive but not guarenteed
Front Desk Manager (Current Employee), Roanoke, VAApril 23, 2014
check guest in and out of rooms, make work schedule for all employees, and occasionally set up breakfast area.
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Productive work environment
Assistant Manager (Former Employee), Cottage Grove, ORApril 22, 2014
Pros: customer relations
Cons: collections
I enjoyed my job. Each day, I would perform customer service tasks, audit files, perform banking procedures, and all office tasks. The hardest part of my job was collections, knowing that people couldn't afford their payments. The best part of my job was customer relations.
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Worst company I've ever worked for.
CSR (Former Employee), OrlandoApril 20, 2014
Pros: free lunch if quota is met
Cons: safety
I was always left alone working 10 hours shifts, dealing with thousands of dollars with little protection. My store didn't have any glass around the work desk so anyone could jump over the counter and attack me. Also, there was a lot of unnecessary drama. This job was beyond stressful!
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Exciting place to work.
Manager (Former Employee), Daytona Beach, FLApril 17, 2014
I began working with this company as a customer service rep. Within a few months they noticed my work ethic was worthy of a management position and promoted me. Unfortunately, after time I lost hope of staying with them due to their lack of keeping promises they made to me concerning employees and proper supplies for my store.
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Very Productive
Store Manager/CSR (Former Employee), Jacksonville, FLApril 15, 2014
Pros: free lunch every month when we meet our quota
Cons: they would get robbed alot
This job was very outgoing, I've learned how to deal with different types of customers. I was a manager over 5 people, my co-workers was great to work with. The hardest part of this job was trying to up sell their debit cards. My most enjoyable part of this job was helping customers with getting a payday loan.
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Great Place to Work
CSR (Former Employee), Plymouth, INApril 14, 2014
Pros: hour long lunches
Cons: not any
I really enjoyed working with all the customers and my coworkers were amazing. There were some issues that I was unable to handle and that is the only reason that I chose to leave. However I miss it to this day.
You are trained so much and it helps you so much in every day life experiences!!! Has been a blessing for me as I pursue my bachelor's in business – more... management. – less
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This was a good company I enjoyed working here.
Assistant Manager (Former Employee), houston txApril 14, 2014
Pros: i got sundays off, and holidays
Cons: the pay was 10 an hour and the security was bad
This was a great company the only bad thing here is that I got robbed the security there was not good and I felt nervous after that.
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Great co-workers, good work environment
Assistant Manager (Former Employee), Orlando, FLApril 10, 2014
Pros: great people to work with
Helping others, learning about my customers. Doing audits, scheduling, balancing, billing, marketing.
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n/a
Customer Service Representative (Former Employee), Milwaukee, WIApril 8, 2014
This was my first real job I enjoyed it so much the people where very friendly and flexible with the schedule. I enjoyed my team as well as the customer
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Fun place to work
Customer Service Representative/Asst Manager (Former Employee), Bossier City, LAApril 7, 2014
Pros: working with the public
Cons: no weekends off
A nice place to work but the work shift was hard on my family. I enjoyed my co-workers. The hardest part of the job was the shift that I had to work. I never received a weekend off.
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Nice place to work
Customer Service Representative (Current Employee), Tracy, CAApril 6, 2014
Fun day to day dealing with nice customers.
Hours are decent with chance of advancement
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Interesting work and enjoyed the one-on-one with customers on a daily basis. Goals within the Center in sales and increase of customer base.
Assistant Manager (Former Employee), Neosho, MOApril 6, 2014
Pros: stayed busy and saw results with satisfied and repeat customers as well as developing new accounts.
Cons: some conflict in overall management - not at the center level.
At Advance America I learned to prepare Payday Advance Loans, Tax Preparation, and improved my face-to-face Customer Service Skills.

Most enjoyable part: handling customer needs and concerns and encouraging fellow co-workers to maintain a positive work environment.
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A good place to work it you like dealing with the public.
Manager (Former Employee), Tulsa, OKMarch 30, 2014
Pros: working with the public
Cons: having to deal with upper management that are only in it for themselves.
A typical day involved helping customer pay bills, get loans, buy gold and *prepare taxes (seasonal). The hardest part of the job was dealing with a management team that did not want to see you improve in problem areas or advance within the company. The most enjoyable part of the job was working with the public.
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Slow business enviroment.
Assistant Manager (Former Employee), Denver, COMarch 20, 2014
Working for Advance America day to day was involved helping customers apply for pay day loans. I learned how to communicate strongly and verbally face to face. Management was mostly absent .i worked alone in most centers when I did have some one with me it was pleasant. the hardest part of the job was needing help and no one was there with you. the – more... mpost enjoyable part of the job was getting o leave and got to the bank ank hour lunch. – less
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Fast Pace Work
Customer Service Representatives (Former Employee), Jacksonville, FLMarch 17, 2014
Pros: 1 hour lunches
Cons: management
With this job you had no family time. You always work by your self. The co workers was always willing to step up and help out when needed. You had to be able to multi task in order to balance all the duties that had to be completed in a 12 hours shift.
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I LIKE WORKING FOR THEM
AAST MANAGER (Former Employee), JFK NLR ,ARMarch 13, 2014
I MADE DEPOSITS ON A DAILY BASIS, CASH ON HAND, APPROVAL LOANS FOR CUSTOMERS, OPEN AND CLOSED STORE.
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Not a good company to work for.
Center Manager (Former Employee), Green Cove SpringsMarch 11, 2014
Stressful when Area Manager in building. Love the custumers
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Great customers poor management
Center Manager (Former Employee), Charlottesville, VAMarch 10, 2014
Making phone calls and helping customers that came in with payday and title loans.
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Its ok
Customer Service Representative (Former Employee), Auburn, CAFebruary 28, 2014
Pros: 45 min lunches, short hours on saturdays and sundays off.
Cons: pay isnt the best for the work you do employees are not appreciated
Everyday was different, Most days were moderate. The busiest days were the first week of the month and the last week of the month. I learned to be patient because you will deal with a variety of people everyday. Most of my co- workers were nice. Hardest part of the job was finding more do to after your goals were met. Most enjoyable part was seeing – more... customers and becoming friends with them and building good re-pore. Management could use a little more work, they are not very motivational and do not appreciate what you do only focus on what needs work. – less
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This company offered a friendly work environment
Branch Manager (Former Employee), Danville, KYFebruary 26, 2014
Pros: friendly work environment
A typical day at work was meeting and speaking with current and potential customers . I enjoyed working for this company due to friendly work environment and I learned from my Divisional Director that you have to lead by example.

About Advance America

Like any entrepreneurial venture, Advance America started as a business enterprise in 1997 to fulfill a marketplace need. In the – Read more

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