Patient Services Associate (PSA)
Advance Medical Inc - Westwood, MA

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Advance Medical is an international health care services provider that has been helping patients to find answers to complex medical questions from world experts since 1999. As a growing international company, we service clients from operation centers around the world.
There is currently an opening in our Westwood office for a Patient Services Associate (PSA). This is an excellent opportunity to join a thriving company and be part of a caring and compassionate team dedicated to helping people all over the world with their complex medical situations.
The PSA is a key role in our medical services operations and will:

  • Collaborate with Advance Medical Physician Case Managers and team members
  • Provide phone support to engage patients in the Expert Medical Opinion program
  • Collect patient records
  • Organize patient records and doctors’ feedback into a standardized report format

Skills needed to be successful in this role:

  • Meticulous attention to detail
  • Impeccable verbal and written communication skills
  • Thorough understanding of Microsoft Office
  • Ability to follow-up independently
  • Multi-tasking and prioritizing numerous responsibilities

The right candidate will:

  • Possess experience in a medical environment with a strong medical vocabulary a plus
  • Be a quick-learner and not afraid to ask questions
  • Enjoy the busy pace and the complexity of this role
  • Desire to contribute to the long-term growth of the company
  • Pitch in as a team player to get the job done

Position is full time 40 hrs. Bachelor’s degree required. Excellent benefits including PTO, medical, dental, vision & 401(k) with employer match. Visit for more information on our company.