Technical Staff Member
Advanced RF Technologies, Inc. - Burbank, CA

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Job Overview:

We are currently looking for a Technical Staff Member to support our Sales and Engineering teams. This position requires an individual to be technically proficient, well-organized, highly responsive to customers’ needs, and works well with others. Experience in the in-building wireless industry is required, preferably with a Repeater or DAS OEM, or provider of installation and integration services.

Responsibilities:

  • Respond to Technical Support inquiries via email or phone
  • Generate and present Technical Support reports and presentations
  • Produce/write technical materials (e.g., spec sheets, user manuals, quickstart guides, troubleshooting guides, white papers)
  • Create training material (in-person training as well as online videos and exams)

Qualifications:

  • Bachelor’s degree in a technical major required (e.g., Electrical Engineering, Computer Science)
  • Strong knowledge of in-building wireless industry (especially passive and active distributed antenna systems)
  • Experience troubleshooting complex in-building wireless systems (Repeaters and Fiber DAS)
  • Experience with signal generators and spectrum analyzers
  • Proficiency in iBwave, TEMS, MapInfo preferred
  • Strong proficiency in Access, Excel, Word, and PowerPoint
  • Well-organized, accurate, and able to follow detailed instructions
  • Strong verbal and writing communication skills and customer-friendly attitude
  • Self-motivated, creative problem solver, and takes initiative

Indeed - 15 months ago - save job - block
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