My typical day at work starts at 8AM. I follow up on the insurance cases that require authorization. The hardest part of my job is trying to get other doctors offices to keep up on their end of processing the authorization. For example, if we need medical records faxed over for a patient, it normally takes an office about 2 days before we receive them, which makes the per-authorization process longer. The most enjoyable part of my job, is that I know I am able to help someone find the answers for their sickness. If i can have a patients case approved, I feel like I made a difference in their experience at Advanced Radiology. I have learned a lot, regarding insurance companies, as well as patient services.