I left Aegis for Arvest because I was not happy working in a call center. When I first started at this location, it looked promising. Everything went downhill very quickly.
Management at the time was unable to objectively consider applicants for job advancement, and would often hold personal grievances against the employees professional life.
Attendance policy was strict, and employees were treated more like children than adults.
The most enjoyable part of the job was the relationship with coworkers. The hardest part of the job was assisting irate customers.
coworkers, the training department, some managers
short breaks, intervals, adherence, metrics