Pros: it's a job
Cons: it's a job that could care less about its employees!
I was excited to begin working for this company because of all the opportunities they advertised, such as bonuses, rapid promotions and educational opportunities. Boy was I in for a surprise, Teleperformance does an extremely poor job of providing a professional work environment. It is more like a high school playground in a ghetto environment. High School High should be the name of this company because of the throngs of employees running to the parking lot to get high during their breaks. Your paychecks are consistently inconsistent, I am currently dealing with my paychecks being short of work hours, charged for headsets that I never needed (I brought my own) , and a bonus I have yet to receive. You can expect to find long lines of people looking to resolve paycheck issues at the HR office (like today). I have been here six months and I have seen 5 Supervisors/Managers resign because of the company's unscrupulous manners of conducting business. Overall when taking a step back to assess the whole picture it is a sad state because this company is well aware that it is dealing with a population of people who will deal with such type of behavior from their employer because they really can't afford to lose their job. Killeen, Texas is an army town with very little opportunities for solid employment and so the labor can be bought for cheap without much regards for the employees. I am currently looking for another job but I am saddened to come to a place that doesn't value my work ethic or performance. A company who doesn't value my time as much as I value theirs as evident in the – more... handling of my paycheck and the consistent mistakes found that have resulted in much needed lost wages. Here it is I was promised a bonus for Christmas for being a solid performer and at the last minute they pushed back the bonus till three days before Christmas with a notice that pay schedules would also be changing to every 1st and 15th of the month. But the final insult is to come into work today only to find that once again they have messed up my check...so that means no Christmas bonus which means my family goes without... Thanks Teleperformance! – less