Customer Service Frenzy.
Pros: pay, benefits, co-workers
Cons: job security, positions
While working in the call center I learned a lot about patience and understanding for the work place. Talking to a customer over the phone trying to calm the situation is not as easy as it sounds. I was able to count on my supervisors for assistance. At the end of the day when I was able to help out a customer I felt empowered.