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Aegis
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205 reviews

Aegis Employer Reviews

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Productive Schedule
Customer Service Representative (Current Employee), Port Saint Lucie, FLMay 22, 2014
Pros: paid breaks
Cons: short breaks
For a day to day experience usually calls are back to back in the evening on Mondays and Tuesdays, for the rest of the day calls slow down.

You get 2 paid 15 minute breaks and a 30 minute lunch break. Also, there is a 5 minute break that is paid as well.

Overall, Aegis provides a good work experience for first time customer care representative like – more... myself. – less
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Challenging yet feasible
Accounts Receivable Manager (Former Employee), Irving, TXMay 16, 2014
Pros: casual wed-fri
Cons: training monkeys
Supervising young unappreciative people on a daily can be a bit nerve wrecking but the pay was well worth it
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worst ever
Customer Service Representative (Former Employee), Port Saint Lucie, FLMay 12, 2014
Pros: i'll get back to you
Cons: sneaky and you don't pay attention to your paycheck you are done for
Management can speak very nasty to you and they only make at the most $2 more than you, HR loses your money then swears they paid you and it's a battle to prove otherwise , unless you are allowing yourself to be disrespected and rubbed on (ladies) you won't last long.
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Its a good company to learn when you strat your work life.
Real Time Administrator (Former Employee), Woodmead - JohannesburgMay 6, 2014
It's a great place to start as a first time worker, you can gain all the experience you might need for companies you might aspire to work in.
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A Good Chance
CSR (Former Employee), Killeen, TXMay 4, 2014
Aeigs was a little on the strange side. The pay was fantastic and they always start at full time the only problem I ever had was the security of the job. regardless of that fact I had a wonderful time there and would never have a problem working there agian
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fun
customer service representative (Former Employee), Irving, TXApril 28, 2014
Pros: n/a
Cons: n/a
typical day for me is answering phones and solving problems.
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Unprofessional work environment
Customer Service Representative (Current Employee), Killeen, TXApril 24, 2014
Training was not was it should have been. A lot a favoritism was really obvious. Management was not professional. Hardest part of the job was not being comfortable once I got on the call floor because of the lack of knowledge we received during our training period. When asking for help, management seemed to busy to assist us.
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Good support staff
Sr. Quality Assurance Manager (Current Employee), Killeen, TXApril 18, 2014
Aegis works close with all of their clients to make sure both parties are always on the same page.

Aegis needs to continue to focus on career development for individuals that what to advance in the company.
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Fun place to work
Call Center Agent (Former Employee), Sierra Vista, AZApril 3, 2014
The management at Aegis made sure that it was a great place to work. There was lots of interaction between management and the agents to ensure that the company had the agents needs in mind. The most enjoyable part of the job was talking to members all day. I enjoyed helping the members with their needs and wants. The hardest part of the job was when – more... the members were upset and there was nothing that I could do to help them out. My co-workers were very nice and helpful to each other. – less
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VerydDiverse company
Customer Service Representative (Former Employee), Killeen, TXApril 3, 2014
Overall good place to work i f you don't have any other obligations.
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Aegis
o Assist members (Current Employee), Sierra Vista, ArizonaMarch 28, 2014
Pros: the gas card. we get a percentage off when we use it.
Cons: healthcare; management; and rules.
I answer phones all day and assisting members with their questions is nice and is the most enjoyable part of my job. I learned more how to be a part of a team with my coworkers. Management is not the most organized but are willing to answer your questions and help the agents if need be. The most difficult part of the job is the constant change in policies; – more... it is difficult to stay on track and not break the rules as they keep changing them and making them retroactive. – less
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call center
Customer Service Representative (Former Employee), NY, NYMarch 13, 2014
Pros: family oriented
Cons: no benefits
fast pace, learned to work in a call center, management were knowledgeable, coworkers were friendly, not being able to help someone, helping someone.
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Office work!
agent (Former Employee), joplin,moMarch 8, 2014
Pros: one hour lunches
Cons: sometimes you had to suffer for a restroom break.
A regular day consisted of taking calls and providing customer experience for online membership accounts.
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Mail order pharmacy call center
Call Center Agent (Current Employee), Killeen, TXMarch 3, 2014
Pros: there is a gym and cafeteria on site.
Cons: health care benefits
Take calls from members who would like to sign up for mail order pharmacy.
A different type of environment than the last call center I worked for. Met a lot of new people from different states, since we live in a military town.
Telling the elderly that some of their medications are not covered by their insurance.
Helping an elderly member enroll and – more... just be able to give them some one to talk to. – less
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Good place to work
Real Time Analyst-Workforce Management (Current Employee), Killeen, TXFebruary 26, 2014
Pros: benefits, time off
Cons: short lunch
I received a promotion 3 months after working here. The benefits are pretty good and they are great about giving me time off for appts and things that arise with my kids. The only thing that has been difficult if getting a hold of my boss directly.
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Sucks
Blackboard Student Services (Current Employee), Killeen, TXFebruary 15, 2014
The campaign is fun but the company stopped caring about its employees
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Fun and comfortable work place
Care Manager (Former Employee), Kirkland WashingtonFebruary 12, 2014
Working with the clients were memorable
tasks were at your speed
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good
Processing Manager I (Former Employee), Sarasota, FLFebruary 9, 2014
•a typical day at work
•what you learned
•management
•your co-workers
•the hardest part of the job
•the most enjoyable part of the job
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Do not work for this organization,
Protective Service Site Supervisor (Former Employee), Cincinnati OhioJanuary 28, 2014
This organization's management team has continuously lied about it's staffs experience in security. I would not advise working for this organization.
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not a fun job to much drama
Customer Care Specialist (Former Employee), New York, NYJanuary 28, 2014
Pros: no pros
Cons: very shot breaks if you logg in to phones late you get docked money
revolving door no work ethics .manegment only care about them self's we make can make extra money with bonuses, but they change the bonus structure so you cant get a bonus, trying to move up you must kiss you no what

About Aegis

AEGiS is a 501(c)3, not-for-profit, tax-exempt, educational corporation. AEGiS is made possible through unrestricted grants from – Read more

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