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Aegis
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193 reviews

Aegis Employer Reviews

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Good support staff
Sr. Quality Assurance Manager (Current Employee), Killeen, TXApril 18, 2014
Aegis works close with all of their clients to make sure both parties are always on the same page.

Aegis needs to continue to focus on career development for individuals that what to advance in the company.
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Fun place to work
Call Center Agent (Former Employee), Sierra Vista, AZApril 3, 2014
The management at Aegis made sure that it was a great place to work. There was lots of interaction between management and the agents to ensure that the company had the agents needs in mind. The most enjoyable part of the job was talking to members all day. I enjoyed helping the members with their needs and wants. The hardest part of the job was when – more... the members were upset and there was nothing that I could do to help them out. My co-workers were very nice and helpful to each other. – less
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VerydDiverse company
Customer Service Representative (Former Employee), Killeen, TXApril 3, 2014
Overall good place to work i f you don't have any other obligations.
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Aegis
o Assist members (Current Employee), Sierra Vista, ArizonaMarch 28, 2014
Pros: the gas card. we get a percentage off when we use it.
Cons: healthcare; management; and rules.
I answer phones all day and assisting members with their questions is nice and is the most enjoyable part of my job. I learned more how to be a part of a team with my coworkers. Management is not the most organized but are willing to answer your questions and help the agents if need be. The most difficult part of the job is the constant change in policies; – more... it is difficult to stay on track and not break the rules as they keep changing them and making them retroactive. – less
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comfortable with work profile
Senior Executive (Current Employee), gurgaonMarch 22, 2014
its all about team work here there is nothing called ' I ' its always we should do this .
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call center
Customer Service Representative (Former Employee), NY, NYMarch 13, 2014
Pros: family oriented
Cons: no benefits
fast pace, learned to work in a call center, management were knowledgeable, coworkers were friendly, not being able to help someone, helping someone.
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Office work!
agent (Former Employee), joplin,moMarch 8, 2014
Pros: one hour lunches
Cons: sometimes you had to suffer for a restroom break.
A regular day consisted of taking calls and providing customer experience for online membership accounts.
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Mail order pharmacy call center
Call Center Agent (Current Employee), Killeen, TXMarch 3, 2014
Pros: there is a gym and cafeteria on site.
Cons: health care benefits
Take calls from members who would like to sign up for mail order pharmacy.
A different type of environment than the last call center I worked for. Met a lot of new people from different states, since we live in a military town.
Telling the elderly that some of their medications are not covered by their insurance.
Helping an elderly member enroll and – more... just be able to give them some one to talk to. – less
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Salary good
Deputy Guard Commander - EMASAA (Former Employee), BaghdadMarch 1, 2014
Pros: didint have to cook own meals, or do own laundry.
Cons: weather really bad.
The hardest part of the job is being away from home. My contract has ended, miss the guys i used to work with.
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Good place to work
Real Time Analyst-Workforce Management (Current Employee), Killeen, TXFebruary 26, 2014
Pros: benefits, time off
Cons: short lunch
I received a promotion 3 months after working here. The benefits are pretty good and they are great about giving me time off for appts and things that arise with my kids. The only thing that has been difficult if getting a hold of my boss directly.
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Sucks
Blackboard Student Services (Current Employee), Killeen, TXFebruary 15, 2014
The campaign is fun but the company stopped caring about its employees
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Fun and comfortable work place
Care Manager (Former Employee), Kirkland WashingtonFebruary 12, 2014
Working with the clients were memorable
tasks were at your speed
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good
Processing Manager I (Former Employee), Sarasota, FLFebruary 9, 2014
•a typical day at work
•what you learned
•management
•your co-workers
•the hardest part of the job
•the most enjoyable part of the job
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Do not work for this organization,
Protective Service Site Supervisor (Former Employee), Cincinnati OhioJanuary 28, 2014
This organization's management team has continuously lied about it's staffs experience in security. I would not advise working for this organization.
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not a fun job to much drama
Customer Care Specialist (Former Employee), New York, NYJanuary 28, 2014
Pros: no pros
Cons: very shot breaks if you logg in to phones late you get docked money
revolving door no work ethics .manegment only care about them self's we make can make extra money with bonuses, but they change the bonus structure so you cant get a bonus, trying to move up you must kiss you no what
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good company liked the education
Staff Therapist (Former Employee), kansas cityJanuary 26, 2014
good company liked the education component they offered, variety of case load
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Good job
Customer Service Representative (Former Employee), irvingJanuary 25, 2014
Pros: coworkers
Cons: pay
a typical day at work just like ur other call centers its great for starters into the call center world
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demos and credit checks
RX Educator (Former Employee), Irving, TXJanuary 23, 2014
Pros: meet new people and help them save money
Cons: sometimes discourage if the customer didnt pass credit check
while working at MRM Marketing i had to demostrate how the Kirby sintria worked and gave customer the oppurtunity to finace however i had to conduct a credit check to see if customers quilfy
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Great Company
Office Manager (Current Employee), Stone Mountain, GAJanuary 9, 2014
Pros: great co workers
Cons: a hour and a half ride to work everyday
I enjoy working here. I am just looking for something closer to home and closer to my field of study.
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Great opportunity for furthering experience
Bilingual Service Agent, Temp (Former Employee), New York, NYJanuary 6, 2014
Pros: obtained nys health insurance license
Cons: temp job, difficult to get chosen for full-time advancement
I gained some real insight into the health insurance industry and it's inner workings. I was given an opportunity to work and use real industry knowledge to complete the mission I was tasked with.

About Aegis

AEGiS is a 501(c)3, not-for-profit, tax-exempt, educational corporation. AEGiS is made possible through unrestricted grants from – Read more

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