Customer Service Representative
Aereo - Long Island City, NY

This job posting is no longer available on Indeed. Find similar jobs: Customer Service Representative jobs - Aereo jobs

Aereo is an innovative tech startup on a mission to change the future of television. If you want to work in a dynamic, fast-paced, and entrepreneurial environment, Aereo may be right for you.

The Customer Service Representative position offers an exciting opportunity to provide customer support at one of the most pioneering start-ups in the US.

Primary Responsibilities

-Resolve customer calls and emails related to viewing/recording live TV shows on IP devices
-Identify, investigate and resolve account-specific issues related to TV viewing
-Assist in the fulfillment of periodic marketing promotions
-Utilize proprietary tools to diagnose customer issues

Desired Skills and Experience

-2-4 years of customer service or hospitality required
-Bachelors Degree
-Creative problem solver
-Exceptional communication and interpersonal skills
-Ability to multi-task in a dynamic, high pressure environment
-Ability to work both independently and as a member of a fast-growing team
-Ability to work full time shifts including nights, weekends and holidays
-Spanish a plus

Salary Range

$14-$16 per hour based on experience

Please include with your resume a cover letter on why you would be a great fit to join the Aereo team.


Indeed - 18 months ago - save job - block
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