Aetna
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Management
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16 reviews

Aetna Employer Reviews

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Work from home position, up to date training, easy to navigate policy and procedure manuals
Medical Cost Management (Former Employee), Fort Wayne, IN –
Pros: working from home
Cons: not being able to see the girls i worked with
I was privaleged to work for Aetna for 12 years.
I became a work at home after 1 year with the company.
I was able to prove that I could maintain excellent quality and production results.
I worked well with little to no supervision.
The hardest part of my job was working in TX and my team was in IN. I knew the voices of the girls I worked with, but – more...  I never met them.
The most enjoyable part of my job was being able to finish my day knowing that I was able to problem solve many issues from providers, customers and especially members. It was very satisfying.
I love a fast paced, stressful work environment. That is what motivates me. – less
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Productive
Treasury Services Consultant (Former Employee), Hartford, CT –
Pros: the department recognizes your hardwork, being rewarded for it, working with a great group of people.
Cons: the month end processes.
Typical day of running daily reports and processing customer payments. Working with a great group of people.
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Underwriting Excellence
Underwriter (Former Employee), Hartford –
Pros: well respected & diverse peers
Cons: inability to move within the company
A typical day surrounded providing financial analysis, risk assessment and pricing for all Group Insurance products. I was responsible for underwriting cases for customers up to and in excess of 3,000 lives.

I displayed a solid understanding or group insurance goals and the ability to meet these objectives by exceeding the 10% desired close ratio across – more...  all lines of coverage generating approximately $6,000,000 in premium over multiple years.

Starting my career in underwriting rooted meeting deadlines and providing deliverables. Also the cause and effect analysis found as an underwriting fundamental has made me more insightful and thorough. – less
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Aweful place to work
DBM (Former Employee), Plantation, FL –
Cons: no promotional growth, no employee relations., no values, mission never followed thru.
Aetna was a horrific company to work for. No family values, no claimant values. It was all about the money and geting corporate reports to read correctly for the clients benefit. No employee support.
For employees there is no HR support or contact,only 1800 number. No growth potential, no promotions rarely available.
And very disrcimitative towards – more...  women, especially single moms with children. – less
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Shalisa – May 14, 2012

Wow Sounds like the situation I'm in at my current job . I hope the location I applied for is a lot different ! I hate you had to go through that .

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great place to work
Sr CSR (Health Concierge) (Former Employee), High Point, NC –
Pros: great hours and employee benefits
Love this company, They treated everyone the same even if you were in a management leve.
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Not too bad
Data Entry (Former Employee), Kansas City, MO –
I've definitely worked at worse places. They let me listen to my mp3 player while I worked which was nice. I was mostly left alone to do my work. The main problem for me was the drive, which took 2 hours out of my day round trip.
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What you would expect from a big company.
Complaint and Appeal Analyst (Current Employee), Blue Bell, PA –
Pros: ability to work from home
Cons: micromanagement
I have worked here for almost five years. It is a very large company with several different departments.
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Call Center
Customer Service Representative (Former Employee), Dover, DE –
Excellent company, sorry they had to close the Dover office.
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God Job in a company that values productivity above employees.
Customer service (Former Employee), New Albany, OH –
Pros: benefits.
Cons: disconnect between management and foot soldiers.
Benefits and compensation are very good and the opportunity for advancement is also present, if you don't mind being a number. The work is mentally taxing and goals for bonus are nearly unattainable. Be good at your job, but only within in the specified rules and time restrictions. A great place for some people, was not for me.
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Good Core Values
Senior Customer Service Representative (Current Employee), Tampa, FL –
Cons: health care benefits
I have worked with the company since 2003 and currently looking to advance with a company
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I was just a temporary assistant, but it was excellent.
Assistant Actuarial (Former Employee), Hartford, CT –
Pros: excellent coworkers
Since I was just an assistant, the work wasn't too overly difficult (I may have been slightly over-qualified with my CS background), but it did keep me busy. I would recommend this job to anyone looking for work who has the skills.
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inbound call center
Customer Service Provider Services (Former Employee), Allentown, PA –
Pros: productive
Cons: benefits
inbound call center for both members and providers calling regarding claims and benefits.
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Good, clean place to work for a call center
Customer Service (Current Employee), High Point, NC –
Advancement is tough in customer service. Medical benefits are substandard
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Very Stressful place to work
Sr. Administrative Assistant (Former Employee), Blue Bell, PA –
Pros: nice cafeteria
Cons: no stuture, unorganized, management not that friendly, way too much stress, etc.
Human Resources does not support the workers. Job descriptions and actually work environment are not the same. Too stressful, not friendly, unappreciative of workers. Management has no idea what they are doing. Too many meetings and not enough productivity.
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Fair and always promotes within.
Underwriting Analyst (Former Employee), Hartford, CT –
Pros: great cafeteria, supplements commute, generous 401k
Cons: hard to park
This is a wonderful company to work for, with great benefits and annual bonus incentives.
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FLEXIBLE SCHEDULE - BUT POOR JOB SECURITY
FINANCIAL ANALYST (Former Employee), HARTFORD CT –
Pros: flexible schedule, great pay
Cons: poor job security, unstable company
FLEXIBLE SCHEDULE - BUT POOR JOB SECURITY

HAVE WORKED FOR THIS COMPANY 3 YEARS - GREAT PAY - UNFORTUNATELY, COMPANY HAS BEEN UNSTABLE AND HAS CONTINUOUSLY LAID OFF SINCE 2008.
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About Aetna

Aetna Inc. (Aetna) is a diversified healthcare benefits company. The Company offers a range of traditional and consumer-directed – Read more