Aetna Employer Reviews

Fast paced enviroment
Employees are friendly and team oriented.

A strong company with very rigid and conservative culture. Even for high performers promotions are hard to come by.

Small; Mid- Market and National Account sales to Fortune 100-500 and Healthcare Markets. Great Team atmosphere and growth potential. Left Aetna for the National Sales role with smaller Company that was Texas based.

A typcial day at Aetna is more "independant" you have to complete you work // projects thats assigned to you. You can also make your own schedule. this job teaches me great responsiblity skiils. I learned how to use great time management skills and beware of pasing my day.The hardest part is when you recieve a project from another location and theres – more... noone in the office to help you or give direction, mainly at aetna we usually commuicat with comppettors over confrence calls. my most enjoyable part of the day is when im complete with what was assigned to me. – less

Management is committed to working and growing employees skills and talents to reach the next level in an employees development. I have learned much about the healthcare system and how to watch over employees in a structured environment.

Excellent job to work; pays well and has great benefits. However the hours are inflexible;making it difficult to attend school.

Most of my day was spent working with providers to verify insurance coverage. I would also review, analyze and resolve and provider discrepancies involving benefits.

There is nothing good about this company and job.

Low pay, bad benefits, and bad managers

A great company to build a career at. Customer focused and work life balance oriented.

This job is pretty stressful and demanding. They expect you to educate the members yet, you have to do so in a certain amount time. The best part of this job is the co workers. That's about it

There were many projects in various points in the process with continuously changing prioriies. This industry is very fluid and is impacted by legislation, competitors and needs of consumer. The main challenge is getting funding to implement needed products and programs and to do so in a timely manner.
The caliber of people there was extremely strong. – more... The work could be very rewarding if you could see your vision thru from beginnning to end. The problem was if you did not get supported financially or conceptually, there was a lot of time spent trying to get approval for your product. – less

Provided superior administrative suppor to the head of underwriting and his staff,

Orlando Aetna is a different work from any other Aetna location. Be aware of this when applying for a job there.
Constant relentless micromanagement. I agree with the review :
quality review team are very miserable people & take great pride at picking calls apart. there is no job advancement, could be fired at any time. . Which makes for a stressful – more... work place. Policy change everyday an they would never tell us. Most jobs now taken by 'nurses' in Manila workers who don't have to live up to the same quality American based nurses do.
Compensation low: due to $$ going to Manila.
Benefits very expensive
Job security/Advancement : no and no
management: barely know their own jobs. THE JOB HAS NO SECURITY, NO GOOD PAY AND MANAGEMENT IS TERRIBLE – less

I process inpatient and outpatient medicaid claims. i have knowledge of medicaid processing. the supervisors are very flexible and willing to work with you. i enjoy processing claims

Come in and sort incoming claims for each departmet, review them and send them to each correct department. How medical claims work, management was easly to get along with and was willing to work with you if you had an issue. Most of the co-workers got along, and the hardest part is learning your job was outsourced. The best part was working there.

My typical work day as a customer service representative was very stressful.

Horrible company! Noone ever knows what's going on. The call quality review team are very miserable people & take great pride at picking calls apart. there is no job advancment, could be fired at any time. Which makes for a stressful work place. Policy change everyday an dthey would never tell us, but expected us to know. I worked in the Medicare field – more... I had to educate mebers on plans. They basicall wanted us to have PHD . The knowledge they expect you to have on subjects isn't fair. They required so much then what they hire you for. I never miss work, but even if you're one minute late you woul dbe markd for an accurance. They only hire to get them thru peak periods and then afterwards you will be picked apart on every call until they can fire you. – less

40 hours a week
co-workers are knowledgable and helpful
hardest part of job is outbound/inbound calls

Amazing place to work at the work was fun the people were awesome i really did enjoy working for this company.

Have broaden my horizons in the Medicaid and Medicare business. Taking courses to help be more efficient in my current position. Always learning new ways to be more productive on the job. Currently, pursuing a Bachelors of Science degree to expand more experience in the medical field. Was looking forward to working at home from management however, department – more... was mislead. – less