Excellent place to work, especially if coming directly out of school.....
Pros: opputunities to develop, play days, dealing with real people ( members)
Cons: I refuse to answer this....I work here!
The typical day at Aetna involves getting your things in order at first, answering e-mails and looking at your work responsibilities. I have learned a lot since being here, from opening envelopes to sending out mail via UPS and USPS to scanning and processing applications to doing enrollments. The management gives you every chance to learn as much about your position as possible, depending on your schedule. Co workers are cool, you just have to deal with people as individuals rather than treating everyone the same. The hardest part of the work is dealing with crunch times like Open Enrollment, but my most enjoyable part is making a member happy that needed a prescription today or had to see a doctor or had problems with biilling or invoices and solving their problems and making them happy with Aetna. It's easy for folks to think we don't care because we are a big company. But I try to give service as personal as possible to the member.