Registered Dental Hygienist, Mishawaka, IN - August 16, 2015
No breaks, No scheduled time for lunch and 8 continuous hours booked for each provider. Difficult to fit in, if you had any knowledge of "standard of care" Comprehensive Exams are not complete, Dr. confirms after another "provider" has decided treatment should be. Patients aren't given enough information to make educated decisions about all the treatment and care of their oral health.
"Tattle Tale" environment, no one likes to be "Questioned", simple things like what equipment works best in what room or what room you want a "new hire" to work in is not clearly explained, which makes the patient care at times be a struggle. So many forms have to be signed, permission to treat, releases for this and that and then if a large treatment plan is presented , provider must calculate and adjust for deductibles. Deductibles are taken off the total fee for procedure and not off the total that insurance covers, so treatment plans are inaccurate. The patient is going to be billed... Was told to do it this way because..."we said so or this is the way we do it" Down time between exams is spent chatting in the halls and not getting to know the patient in the chair right next to you.
Unable to approach for questionable cases. Told "to do what was diagnosed," although further, more accurate documentation indicated a review of treatment plan needed. Stressful, Dr's immediate family were the kindest and most approachable. AFDENT a history of high stress and employee turnover. So don't count on job security or advancement. Some long-term employees get defensive and will do what is needed to protect themselves. Not a good place for the tender-hearted!
A huge disappointment, because when I interviewed I got the impression that Dr. Pecina's mission was access to proper patient care.