Administrative Assistant
Aflac - Columbia, MO

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In this position you will report to the District Sales Coordinator. The position pays $10.00/hour. 30-40 hours per week.

Perform administrative and office support activities
for multiple supervisors. Duties will include but not be limited to:

o Claims
 Receiving claims from policy holders
 Faxing claims to the corporate office
 Obtaining any missing documentation needed to complete the claim
 Corresponding with the corporate office to complete claims
 Contacting policy holders when necessary to obtain additional claims information
 Verifying claims are paid in a timely fashion
 Filing completed claims
o Prepare Business for Submission
 Review applications for completeness
 Prepare transmittal summary sheets
 Scan originals for local records
 Mail applications to the corporate office
 Prepare informational packets for distribution
o Deductions
 Create spreadsheets for accounts that summarize products sold, policy changes and cancellations
 Verify spreadsheets against payroll deduction authorizations
 Update in accordance with underwriting notifications
 Deliver deduction information to accounts
o Policy Changes/Cancellations
 Receive policy changes from policy holders
 Submit policy changes to the corporate office
 Verify policy changes are completed in accordance with policy holder wishes
 Corresponding with corporate office to complete policy changes
 Contacting policy holders when necessary to change information
 File completed policy changes/cancellations
o Focusing on the customer’s needs and analyzing the issue to make smart decisions
o Interacting with clients
o Supporting a functioning sales team


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About this company
722 reviews
Would you buy insurance from a duck? Aflac counts on it! To soften the financial stresses during periods of disability or illness, Aflac...