Customer Service Representative (Former Employee) – Tucson, AZ – October 16, 2017
Good place to start your career especially in customer service. Quick interview process and great training. Can be hard to sit at desk all day and there are a lot of systems to navigate but if you can talk to people you can do well.
Call Center Representative (Former Employee) – Denver, CO – October 12, 2017
I liked when I could work from home and didn't have to fight morning traffic. At first the split shifts were great 5 hours in the morning 5 hours in the evening but after a while it got stressful and took a toll on family life
MEMBER RELATIONS (Former Employee) – Greeley, CO – October 6, 2017
Working for Afni was great the upper management treated you fair and kind. This company has one of the best work environment that I have come across its loud fun and friendly, unfortunately I had to leave because my daughter was born I would recommend this job to anyone .
Customer Service Sales Representative (Former Employee) – Tucson, AZ – October 5, 2017
Afni was a hard stressful job. You have to listen to customers cuss and yell at you back to back while dealing with managers who don't know how to do their job. Time off is hard to get approved for and you don't get a lot of hours.
Customer Service/Billing Representative (Former Employee) – peoria il – October 3, 2017
Management willingly told employees to lie to make a sale instead of integrity and honesty they promoted the exact opposite at all times, if a sale could be made that was the push not actually helping customers.
Chat Center customer service representative (Former Employee) – Opelika, AL – October 3, 2017
My responsibilities at Afni included taking multiple inbound chats with new and existing customers, quote prices and encourage customers to buy new products, build strong relationships and personal level interaction with customers, Assist and teach customers about the product that they received through Verizon Wireless.
Business Call Center ustomer Service (Current Employee) – Tucson, AZ – September 29, 2017
Call center work is demanding. For whatt we do, the pay is not adequate, not competitive. there is currently not enough support for the teams. Overall, I like the work, just don't feel that we have enough support to assist with questions that arise.
Customer Service Representative (Former Employee) – Tucson, AZ – September 28, 2017
Horrible management very biased place, you get a spot based on favoritism. My friend and also co-worker did not make it up to production due to the operations manager not liking her. She was an amazing agent and worked her butt off every day and still was not given a secure job. With that company its who you know and who you blow situation.
Customer service Represenative (Former Employee) – Tucson, AZ – September 13, 2017
Afni was a great place to work I truly love my job there and Miss absolutely everything about the work environment people are very friendly and knowledgeable willing and able to help I would return to that job if I were in the same city