Pros: fun environment, online-based work
Afni is, primarily, an online chat center. I worked here for several years, doing both sales and general customer service. The sales team does offer bonuses as well for those that exceed minimum requirements. I liked that the environment was very up-beat. Since it was online work, we'd have "power-hour" with music and prizes would be given out. Or you could bring a non-camera music device (cell phone not allowed) and listen to whatever you wanted as you worked, so long as you remained on task. Similar to a regular call-center job, the work can be a little fast-paced as you're handling many chats at once but for those that do not want to talk on the phone but want to gain customer service experience, I would highly recommend this job. Additionally what I liked was that every six months, a performance review was made and based on your progress, you were almost guaranteed a pay-raise. New positions were also frequently posted so you weren't stuck in the same position if you wanted to switch departments or move up the ladder.