Not bad if are looking for a job! Horrible if your looking for a career.
Collector II (Former Employee) – Bloomington, IL – November 10, 2015
Will hire anyone who comes through the door for CCS or Collections. Simply past the drug test and don't have any felonies. The environment is not the greatest do to the management micro managing. They are so strict on policies that are put in place to help them babysit the employees. The time spent looking for cell phones, tracking break and someone being a few minutes late can actually be used to helped give more feedback. Once you don't perform well one month you get a verbal. You would think that this will create the need for you to get more development to help improve your performance, instead you get less or the same feedback. However there is plenty of time to be addressed for cell phones, breaks, dress-code, (no hooded jackets when it is freezing in the building and they refuse to turn on the heat) complete joke. If you miss a late night using sick,pto or fmla you have to make it up. The only way to move up is to become friends with your supervisor. Your not promoted on performance but more on friendships. Some positions are not posted internally or externally people are just given the job. Do to taking breaks with the supervisor or listening to their personal problems. (so much for equal opportunity) Tenure means nothing unless your in a management position. Be sure to apply for a position if your only interested in some fast cash. If looking for more this would not be the place for you.