Productive and working in an open enviroment.
Pros: special offers to employees and random drawings.
Cons: schedule changes almost all the time due to day light savings
A typical day at work is just working and making customers happy, what I have learned is understanding customers needs for there communication device used on a daily basis, management is good, my co-workers always willing to help out, the hardest part of the job is hearing someone saying they want to cancel there service, the most enjoyable part of – more... the job is talking with customers all over the world. – less