Pros: absolutely nothing!!!
Cons: not enough pay, breaks are to short, hours always changing, management is horrible and the workers are messy!
This was the worst place I have ever worked. I lasted about 2 weeks after training because I thought I was on the verge of a nervous breakdown. My training coach was awesome, and the 2 chats were okay, but when it was time for me to get my actual coach, she was horrible! They only care about themselves, and you are a number that can easily be replaced. And you better get those yes's and 10's if you want to keep your job. I have never had a job that made me feel nauseous when I sat down at my desk. The only enjoyable thing about the job was BREAK! The customers are horrible. They get these phones and plans with verizon, knowing they can't afford it. You can do nothing about it. You are really only there to assist with logging into and setting up and online account, but they have no filters. The customers also expect you to be able to credit accounts, tell you who their children and spouses are talking to or texting, and other kinds of things. I would not go back to this place if i was broke or penny less.