We exist solely to serve the financial needs of our members. We measure our success by the fiscal soundness of the credit union, by the breadth and quality of service to our members, and by increasing our membership from the ranks of AFTRA and SAG.
All products and services of the credit union will be designed to elevate the comfort level of each member at any given point in their transactional relationships with the credit union. Bearing this in mind, it is the policy of the credit union to seek constant improvement in this area by continuous quantitative, statistical and empirical research across our member base and the SAG-AFTRA performer community, to find areas where current products and services can be improved, new products and services can be implemented to meet performer community needs and to measure the quality of our service both statistically and in the perception of the performer community. We define our success by how well we meet these needs and we continually strive for improvement.
Our tagline, 'Outperforming at every stage', is a simple philosophy that drives everyone at AFTRA-SAG FCU. And since 1962, empowered by the unity of all our members, we've lived up to that promise.
Need more proof? AFTRA-SAG FCU was presented a 2007 Standard of Excellence WebAward for Outstanding Achievement in Website Development from the Web Marketing Association. – less