Company Dump Driver (Former Employee) – Goshen, IN – October 25, 2015
They have three divisions, OTR tankers, regional pneumatic, and local/regional dump. I did regional pneumatic and local dump. Dispatchers are usually decent to deal with. They don't lie, try to work with your life schedule as long as you are reasonable with them. Excessive wait time at shippers and receivers with no compensation. Up to 7 hours I've waited just to load pneumatic sand for free. The loads do not pay that well, well enough if there was no wait time it would be OK, but that rarely happens. Trucks cut back to 65 MPH, electronic logs. Was promised a take home truck and then when it needed service I was sometimes expected to taxi it to the terminal and find my own way home, sometimes even if they had spare trucks. No breakdown pay either. None, ever, no matter what. They keep trucks until they hit over 700,000 miles and trailers longer. Expected to keep your truck washed, but you have to do it yourself in their mediocre wash bash for free. If you run lime in dump trailers it is like trying to wash cement off your truck. Was promised percentage pay but magically certain loads were "flat rate". Every backhaul you ever get will magically be at a dirt cheap rate, what a coincidence. Loads get cancelled even after you are already dispatched on them, and you get sent back and paid nothing for the miles you already have drove. They have an oh well, that's how it is attitude and expect you to help them out when they screw up but they get upset and have no desire to help you if you goof up. Don't expect to make any money here. It is impossibly to make $200/day,more... even if you have a 14 hour extremely productive day. Regularly expected to work the weekends and then take 1 or 2 days off during the week to get a restart.less
Home daily, take home truck
Low wages, no incidental pay, benefits not so good, weekends.
Fleet Manager-Liquid Division (Current Employee) – Goshen, IN – March 25, 2015
The first thing i do every morning is print a report for the trucks in my territory and the inbound trucks in the North East. Then I assigned trucks to loads throughout the day and get calls from drivers as well as customers hourly. Change happens pretty frequently and you have to be prepared to handle any change that happens. Coming up with solutions are often tough and stressful.
Learned how to deal with different personalities from truck drivers. Learned how to manage them and their time. Learned to go above and beyond for the customers. Learned how to deal with stressful situations each day. Learned how to come up with solutions to problems that occur.
My co-workers are nice and it is a family oriented environment.
The hardest part of my job is react to change, problems and finding a solutions.
The most enjoyable part of my job is the compensation.
The company is changing everyday. The rules change every month at this company. It was a great place to work now your pay is on a points system. The safety dept will change your electronic logs if it benefits them and they will do it without the drivers consent.