Network Engineer
Agile Network Builders - Canton, OH

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Agile Networks is seeking to fill the position of Network Engineer. This full-time salaried position will oversee all aspects of our engineering services division: RF Engineering, Network Administration, Data Base Development and Maintenance, Help Desk and trouble ticket escalation process

Salary: $40,000-$60,000 per year

 Manage day-to-day operations within technical services including the integration and collaboration for real-time problem solving, service initiatives, quality control monitoring and correction.
 Collaborate with NOC Services and Field Services to achieve pre-determined service standards and contracted SLA requirements across multiple client types.
 Responsible for deployment and on-going improvements to customized in-house database “ATICUS”.
 Responsible for deployment and on-going improvements to trouble ticket escalation process.

 Applicants must possess 3-5 years experience managing multiple silos within an IT environment.
 Candidate must possess strong communications skills, both verbal and written, and have excellent computer skills including Microsoft Office Products.
 Ability to work under pressure to meet deadlines, service contract agreements, scheduling and customer service demands.

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