When I arrived to work many of the residents would be in the community room waiting for the facilities van to pick them up for shopping.
So I would take the opportunity to go and interact with the residents, set appointment follow up on previous conversations or appointments. Once the residents depart for their day of shopping I would go to my office, check my voicemail and email and respond as needed.
I would then prepare for any appointments I had set for the day. I would then check my dashboard to make sure I am up to date on all resident assessments.
If I had time before my first appointment I would then visit the property manager to see if their were any information that I needed to know about the residents (late emergencies, complaints etc.)
I would go back to my office and go to my appointment many of time I would visit the residents apartment for appointments, but for those residents that do not get out of their apartment often I will have my appointment in my office or sometimes in the community room depending on the reason of the appointment.
I congregate with the residents during the delivery of lunch meals on wheel. We encourage the residents to eat their lunch in the community room. and use that time as interaction time.
I will then go back to my office check my voicemail and email again and continue with my appointments and visits for the remaining of my day.