Flight Coordinator/Dispatcher
Air Associates Charter - Olathe, KS

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Air Associates Charter is currently seeking a highly motivated and experienced full-time Flight Coordinator for our charter department. The Flight Coordinator is responsible for organizing day-to-day operations of the company flight schedule. The Flight Coordinator is assigned tasks on a daily basis to ensure the integrity of the schedule is maintained. The candidate will need to be able to work all shifts, including nights, weekends, holidays and on-call.

Responsibilities of the Flight Coordinator include:

  • Executing daily operations of flight scheduling in accordance with client needs and company policy while emphasizing safety, service and a commitment to excellence.
  • Following standard operating procedures for the charter department which include:

o Quoting trips, booking flights, and gathering passenger information.

o FBO reservations, and contract fuel arrangements

o Scheduling crews

o Sending itineraries

o Ensuring required trip sheets and all other required trip documents are sent to and received by the appropriate crew members.

o Facilitating US Customs coordination, APIS submissions, and ensuring that international handling requirements are met for international flight segments.

o Coordinate and arrange all trip logistics for crew and passengers as required including but not limited to: catering, hotels, ground transportation, and airline services.

o Research and determine the best and most economical travel arrangements for owners and customers.

o Answering phones in a polite and helpful manner.

o Maintaining 24-hour availability while on call.

o Running profit margins on all trips.

o Invoicing Pt. 135 and 91 trips.

o Track all charter and Pt. 91 expenses.

o Coordinating and dispatching medical flights.

o Maintaining strong relationships with pilots, line service, other operators and personnel necessary in the execution of each trip.

Required Qualifications:

  • Excellent prioritization and coordination skills in a fast-paced environment.
  • Creative problem solving skills.
  • The ability to develop and maintain long-term relationships with internal and external customers.
  • Excellent written and verbal skills
  • Strong customer service and communication skills
  • Ability to work within specific time limitations and with extreme accuracy and organization

Preferred Qualifications

  • Associates Degree or higher
  • Aviation industry experience
  • Basic accounting skills
  • Proficient in Microsoft Word, Outlook, and Excel

Availability Requirements:

  • The candidate must be flexible with their schedule, and will be expected to be on call every 3rd week.
  • While on call, the Coordinator will be permitted to work from home, but must still maintain 24 hour availability during the entire week for medical flights and after-hour charters.
  • While off call, the Coordinator will be expected to be in the office at least 40 hours each week.

If you feel you are a qualified candidate for this position, please submit your cover letter and resume.

Thank you!

About this company
Air Charter Associates, Inc. (ACA) is a leading charter and logistics firm started in 1978 in New York, and is the oldest charter brokerage...