Government Billing and Collections Specialist (Current Employee) – San Bernardino, CA – November 29, 2017
There's a lack of training for collectors. Once you go over the handbook, you begin to work accounts, some collectors are not willing to share their knowledge with you, research on accounts can take hours, work can feel overwhelming because of the lack of training or understanding of the 6 reports on has to work off of
Project Assistant (Current Employee) – Englewood, CO – November 20, 2017
No work life balance, stressful. Limited to 2% yearly raises with no bonus. Company grew too big, too fast without growing the support staff. Always on a hiring freeze. Great industry but business model is poor.