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Airport Terminal Services
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57 reviews

Airport Terminal Services Employer Reviews

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  • Job Work/Life Balance
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Great part time job
Customer Service Agent (Former Employee), Palm Springs, CAAugust 16, 2014
Pros: excellant part time job
Cons: no benefits
Always busy preparing for flight arrival and departures.
Communication with ground crew and flight crew is critical.
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its a fun place to learn and gain experience
Ramp Agent (Former Employee), Ontario, CAAugust 14, 2014
Pros: bbqs, pizza partys, competitive pay $$$
Cons: no benefits, only 15-20 hrs a week
Just part time is good,..transitional part time job but not a career,..managment is very low...you have to be able to handle favoritism, critisism, discrimination,..other than that your good, you get a nice cardio workout exercise and getting paid doing fun job.
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Unreliable work place
Operations Coordinator (Former Employee), Las Vegas, NVJune 9, 2014
Pros: a steady souce of income
Cons: a steady souce of income
I enjoyed working in the airport, its a great place to meet people and network. ATS is not the most dependable company to work for if you're looking for job security of a place to build a career. Management is never on the same page so the company operates on different rules depending on what shift you work.
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Good company
Grooming Supervisor (Former Employee), Baltimore, MDJune 3, 2014
Pros: annual raise
Cons: job stability/contract work
Fast paced challenging environment. Good company within the aviation business.
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Cool company, but don't expect to make a career out of it.
Ramp Agent (Current Employee), Ontario, CAMay 21, 2014
Pros: fun, easy work, friendly environment
Cons: crazy schedules, lack of hours, work on holidays
I enjoy working here but I just find it hard to take it serious in the long run. I feel like this job is more for someone just starting out in the work environment.
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Miserable work place, no upward mobility
Passenger Gate Agent (Former Employee), Detroit Metro Airport- DTWMay 9, 2014
Pros: we get off before dark.
Cons: low pay, no days off, poor upper mgmt
They don't hire enough people so you can never request a day off even if it's four weeks in advance (you are better off calling off). Management is TERRIBLE. They belittle you in front of passengers to make themselves look powerful and all-knowing. If you buy the station manager some gifts she will eat out of your hand. Everybody is miserable because – more... the pay is minimal (you top out at $11) pressure not to screw up is shoved down our throats daily. Out bosses boss is racist and a bigot. Makes fun of other cultures and races DAILY (our customers are allll foreign). Corporate has been called multiple times but NOTHING CHANGES. Don't work here unless you are nearly homeless. – less
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Can be fun but very demanding
Passenger Service Agent (Former Employee), Dallas, TXMay 5, 2014
Work schedule was hectic and company organization could have been better when accessing employees needs.
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Poorly ran company
Lead ramp agent (Former Employee), Las VegasApril 10, 2014
Pros: nothing
Cons: nothing
Don't waste your time working for ATS! They will fire you over everything and they will try to take money out of your paycheck.
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Job at ATS
Passenger Service Agent (Former Employee), Atlanta, GAFebruary 26, 2014
It was the first time to set in here in the USA and this was my first job. Was so eager to work right away upon seeing the manager of ATS. It was a warm welcome from the management and the rest of the ATS staff. The job entails dealing with passengers, excellent customer service and working with a heart to pursue dreams that you wanted for a long time – more... ago. Unfortunately the contract of the company ended in a wrong time while all of us were working as a team. This was the saddest part but I know we won't stop us from finding a better way to satisfy people around us. – less
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An up and down spiral
Ramp Agent (Current Employee), Las Vegas NevadaJanuary 11, 2014
Pros: down time when flights are late or when there isnt a flight coming in.
A typical day at this job is, you come in, look at a flow chart to see whom your on a team with, or whether you are a lavatory technician for the day. And it goes down from there. You will either be servicing lavatories, or uploading and downloading aircraft. Depending on the schedule you may be in the mornings or at nights cleaning the aircraft. For – more... me I honestly like this job, whether or not I get payed 9.50 to do it. I wish I could work for an actual airline. But with the way the economy and such is right now. or was previously. Everything here for the airlines is all contracted out. Working for the actual airlines is actually pretty scarce, as there are really only a few airlines like Delta, American,US airways, and Southwest, they actually have their own people. But for the rest there are only contractors to work for. some which pay less then what Airport Terminal Services. I like this job, I really do. I get to work on the ramp like I have always wanted to. I get to enjoy seeing aircraft going in, and out of southwest, and spirit. But I always see it and will never be able to work for them as they never hire! – less
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Horrible management and safety is overlooked
ramp agent (Former Employee), united - terminal oneJanuary 2, 2014
Cons: long hours, bad mangement, bad behaviour
ATS has no concern over safety they let people operate machinery without proper training. They give employees unsafe equipment to work on and worst of all they dont offer any benefits and the union chair is someone who does nothing but sleep in a chair all day.... DO NOT WORK FOR YYZ AIRPORT TERMINAL SERVICES SAVE UR TIME AND ENERGY
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Fun job
Ramp Agent (Former Employee), St.Louis, MODecember 28, 2013
Work with lots of young, fun people. Tons of physical work and dealing with harsh weather in Summer and Winter.
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Easy place to work, but still so much drama
Cabin Service Agent (Current Employee), Baltimore, MDDecember 4, 2013
Pros: a lot of down time, easy work
Cons: no seniority, no career advancement
Typically we cleaned around 11 planes a day 7 pretty quickly and the other 4 we cleaned thoroughly as the remained overnight. The biggest thing iv'e learned is how the airport work. As far as management is concerned we've had about 3 different managers over the past 5 years? My co workers were friendly people most of the time but they would occasionally – more... create indifference. The hardest part of the job was the dealing with the weather. The most enjoyable part is the tons of down time. – less
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Enjoyable workplace
Lead Customer Service Agent (Former Employee), Las Vegas, NVNovember 19, 2013
A typical work day at ATS was very busy a lot of movement. I worked four- ten hour days and I can honestly say as exhausting as it was at times I enjoyed working so much because my coworkers and even customers were great! The hardest part of my job was delayed flights this however helped me really strengthen my customer services skills to help passengers – more... really feel comfortable depending on how long their delay was. – less
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very fast fun and easy company to work with
Operations Agent (Former Employee), Dallas, TXOctober 14, 2013
Great benefits, people and easy work. I learned how to push and pull aircrafts.
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Stay away this place is a joke.
Cabin service (Former Employee), AustinOctober 14, 2013
Cons: read my statement above
When interviewed originally we had been told we would get raises every 6 months plus benefits. Well raises never happend and only employees who got benefits in my station are the cargo employees, cabin services did not get them unless you are a supervisor. People from HR never return calls, pay is a joke I mean 7.25 an hour to start for cleaning planes – more... do these people even bother to do market surveys on wages or look at gas prices. This company is in it for itself. Then managers pay favoritism with other employees give them the better schedules etc etc. do your self a favor stay away you can make more money as a crossing guard with less work. – less
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Fun place to work
Ramp Agent/Cabin Service Agent (Former Employee), Portland, ORSeptember 30, 2013
Great place to work. Good and professional management. If you love airplanes as I am thats the right place to work for you. I wish they could give me more hours and higher wages.
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Good work if you want to get in shape
Ramp Lead (Former Employee), Palm Springs, CASeptember 23, 2013
This job can be very demanding physically on you and you definitely earn every penny they pay you.
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DO NOT WORK FOR ATS
Customer Service (Former Employee), DTWSeptember 15, 2013
BAD MANAGEMENT AND ZERO
POOR COMMUICATION BETWEEN THE STATION & MANAGEMENT
NO ONE LISTEN TO STAFF
NO ONE REPLY TO YOUR REQUEST
ON ATS WEBSITE WHEN YOU CONTACT THE COMPANY NO ONE REPLY
ON WEBSITE YOU CAN SEE HAPPY FACES I DIDNOT SEE THAT PERSONALY
THEY TREAT ME VERY BAD
THE TRAINING IS REALLY BAD
THEY HIRE ME AS PART TIME AND ALL THE BENEFITS FOR FULL – more... TIME STAFF !!!!!!!!! – less
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do not work for this company
Ramp Service Agent (Current Employee), Las Vegas, NVAugust 20, 2013
Pros: plenty of break time
Cons: healthcare, salvery, low pay for high labor work in extreme weather conditions
bad management along with a negative atmosphere. low pay for high manual labor in extreme weather conditions. Lazy and unorganized manage team. Ramp agents there do not get the credit and pay that they deserve.

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About Airport Terminal Services

ATS (Airport Terminal Services, Inc.) serves approximately 40 airports in the United States and Canada with over 2,000 employees. – Read more

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