Airport Terminal Services Employee Reviews

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no set break or lunch times
Ramp Lead Agent (Former Employee) –  Santa Ana, CADecember 14, 2017
I was originally hired for part-time, which quickly turned into full time hours, but never was changed on their books, so no vacation time or sick time accrual and no benefits, other than an occasional free trip to any destination that the carrier that was being serviced flew too, but only on your days off and you had to be back to work, regardless of weather or mechanical delays. Overtime was usually a must, and they did pay, as most people they hire quit right away or just don't show up, due to what was expected of them and with no break room or lunch room either. You were always outside and exposed to all the exhaust fumes and weather.
Pros
free travel
Cons
no break or real benefits
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Very fun
Ramp Agent (Current Employee) –  Palm Springs, CADecember 10, 2017
Quick fast in the day. Slow in the morning. Though, you'll need to learn as much as you can and be safe to work here. Sometimes you'll be left out on your own with others that have lack of training.
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Stressful and no benefits
Grooming Interior / Water and Waste Fueler (Former Employee) –  Portland, ORDecember 7, 2017
Crew chiefs and supervisors pick and choose on who they like and who they don’t based on the rules they enforce to others. Hardly any breaks and most co workers are lazy
Pros
Airport environment
Cons
No room to grow low hours and no breaks
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Its not bad
Ramp Agent (Current Employee) –  Columbus, OHDecember 1, 2017
Its not that bad of a place to work, the pay really isnt worth the amount of work expected of you nore is the work environment the healthiest to work in. It serves well as an inbetween dog.
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Columbus Ohio ats
Ramp Agent (Current Employee) –  Columbus, OHNovember 28, 2017
I work for the ats in Columbus Ohio at cmh station i really liked the job when i got hired i was told that our schedule was determined by shift bids and how long you work for the company and that the shift bid was done every 3 months well i work about 7 months in we done had 3 shift bids two schedule changes out the blue. Schedule been changed for a whole week but wouldn’t let the people who work that shift know that day that they had to choose another shift. The Human Resources department sucks big time and they don’t even answer the phone. It needs to be a change asap. The point system sucked if you a minute late it’s a point off i really do not want to leave ats i love the job but they making it hard for us to work with the constant shift bids
Pros
Free flying great staff
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Workload
Safety Training Officer/Grooming Supervisor (Former Employee) –  St. Louis, MONovember 27, 2017
Ensured training is performed consistently and is conductive to learning .Maintained information on all claims . Supervise the crew cleaning the plane.
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it was a good job
Production Team Member (Former Employee) –  Lawrenceville, ILNovember 14, 2017
I worked there for nearly three years. It was a nice factory job. There were great benefits once you were there after your ninety day probation period to where you get on full time.
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Co-workers were great and management was good to me.
Customer Service Representative (Former Employee) –  Omaha, NENovember 8, 2017
Work 8-12 hrs booking and checking in passengers. Fast pace environment. Working with the customers and having to handle customer complaints as the customer complaint rep. Re-booking and re-routing passengers due to weather.My workers was the best part of the job.
Pros
Regional Manger would come to the OMA and deliver good news when things was going good.
Cons
Sometimes no breaks when we had a rough inbound or outbound flight departure due to the weather.
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fun
Airplane Servicing (Former Employee) –  West Palm Beach, FLNovember 7, 2017
Fun working environment wit a lot of advancement in the company, management was ok but the work was good physical work. Pay is low but it opens up other doors
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no
Ramp Agent (Current Employee) –  Ontario, CANovember 4, 2017
management at ATS is horrible you get no hours, The work life Is ridiculous because you work with a bunch of new hires that don't know anything or have any experience in thing the list goes on and on
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Writing this
Ramp Agent (Current Employee) –  Columbus, OHNovember 3, 2017
Good company to work for. You don't really do much when the planes are not there. The actual work is fairly easy. Nice and very easy job for lazy people.
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fun
Ramp Lead Agent (Former Employee) –  Washington, DCNovember 1, 2017
Flight cleaning, inspection, surveillance, customer service, team work, and diverse and diverse tasks Work nighttime and report before takeoff Confirmation of the captain's cabin
Pros
Enjoyable
Cons
The rest time is short
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Fun and competitive
Supervisor/Training Manager (Current Employee) –  Hsv alOctober 27, 2017
Fun place to work love that its face paced competitive environment .I do all the safety and training I enjoy working with others seeing them go from a new hire to fully doing thier job safely
Pros
Weather
Cons
Weather
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Good
Lead Ramp Agent (Former Employee) –  Buffalo, NYOctober 27, 2017
Great experience they teach you everything their is to know about an airlines.You learne all different departments.I enjoyed everything that i have learned.
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most unprofessional company ever!
passenger services agent (Former Employee) –  Portland, OR 97218October 26, 2017
Absolutely the most unprofessional work environment ever! Horrible pay. High stress job!!!
Management is aweful.
You work aweful hours.
Nobody knows what their doing!
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Airport
CREW CHIEF (LEAD) (Former Employee) –  Los Angeles, CAOctober 25, 2017
Very very Poor management. Manager made the company look bad and made it a place where you don’t wanna work. Too many stressful days due to management
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productive
Ramp Agent (Former Employee) –  Los Angeles, CAOctober 19, 2017
work hard be a hard worker. come to work. call off if sick. good pay. youll do good. great job. keep it up . you got it. dont give up. stay focus tiger
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Productive and fun work place
Ramp Supervisor (Current Employee) –  Salt Lake City, UTOctober 9, 2017
love working here. Job is fun and challenging. working outside and around the planes was something I looked forward to every day. Every day can provide a new challenge
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Fun work
Ramp Agent/Baggage Handler (Former Employee) –  Portland, OROctober 5, 2017
Great leadership team, fun job, poor Pay, no beifits, weird shifts, cool learning experience, customer interaction, location is good, valuable skills that are used for many other jobs
Pros
People
Cons
Hours
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Fun
Ramp Agent (Former Employee) –  San Diego, CAOctober 2, 2017
Great company, I would recommend for anyone who's interested in the Air port and loves a company who cares about its employees. Great benefits and company culture is top notch. You learn different thing every day, very cultural and respected. ATS teaches how to be a leader as well as to help other become leaders and to conquer any troubles they may face.
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Overall rating

3.4
Based on 645 reviews
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Ratings by category

Work/Life Balance
3.3
Compensation/Benefits
3.1
Job Security/Advancement
3.0
Management
3.0
Culture
3.3