At the Federal Facility where I worked it is always busy.
Administering disciplinary action
Live ACD Monitoring
Working in a Federal Facility as a Contractor you are really treated differently. I learned so many new skills and as able to increase my knowledge in certain areas in the IT field
Management is okay. They don't always have your back due to the contract. A lot of the times you have to bite the bullet as they say.
Working at the government facility that I worked at was very stressful. The Federal government had employees that talked to you with disrespect and unprofessional-ism and nothing was done to them.
Hardest part of the job is being quiet when you know something is wrong and when the Federal Employee gives you an assignment and you don't have a clue or the resources to complete that assignment.
Learning new things and seeing the employees that I supervised grow and become efficient in the areas they struggled in