A typical day on the desk can be laid back when residents are just taking it easy, but when they are not taking it easy, things can get rowdy. I learned more about myself if anything. Patience was a really big thing I have learned to exercise. My manager and co-workers all worked really hard this school year. Out of all the halls, we were selected Honorable Mention for best hall of the year;only coming second to a female dorm hall. The hardest part of the job is the beginning of the year and the end of the year. These are the times when residents move in and move out of the hall. The most enjoyable time of the job is when we put on programs for the residents. Most of the time it turns out to be fun for them and us.