Pros: great commission and flexibility with school schedule. great health care
Cons: having no cars, or dirty. constant rules changing in workplace
I have been consistently the top sales agent at the location in JFK airport.
A typical day at work is unpredictable.
Often we don't have cars to accomiodate customers reservations, and resulting to customers unhappy and waiting.
Our commission is conflicted without essential tools needed to upsell customers or to give rental products. \
Branch manager often changes rules.
If customers aren't completely satisfied management will blame the employees even when given stellar service.
My co-workers are some of the most hard-working young adults in their 20's that i've ever seen before and are often taken for granted.
The hardest part of my job is having to tell the customers we don't have the car they reserved and must wait, after getting off long strenuous flights to come in our establishment and not get what they paid for.
Sometimes we don't have working faciliities such as the one bathroom that customers, and employees use, heat, and air conditioning.
We're in a trailer in queens, built between sanitation, airport food service, and a sewerage plant, so often it smells when customers arrive.
The most enjoyable part are my close colleagues (rental and return agents) and customers that leave with a smile.
Managment doesn't have a close knit with their team because their main focus is getting their promotion and not caring about their employees needs. (ie. cars, products to sell, etc.)
I've learned a great a deal of patience and about cars. I can spot some cars, and automatically know the making or model of it.