Alaska Airlines
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8 reviews

Alaska Airlines Employer Reviews

Compensation/Benefits
Management
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LOVED WORKING IN STORES
Store Agent (Former Employee), Seattle, WA –
Pros: great co workers and supervisors
Cons: unfair mangement
GREAT PLACE TO WORK BUT BAD MANAGER, PERFECT SHIFT GREAT TEAM . FUN ENJOYED THE WORK , HARDEST PART WAS INVENTORY
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Awesome
Ramp Service Agent (Former Employee), Nome, Alaska –
This is one the best companies I have ever worked for, it is a great family type atmosphere.
I was injured on the job from a serious fall and it was the company who was their to take care of me, not the expensive and useless IAM Union that we had to join.
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Great place to work with the best people in the airline industry!
Flight Attendant (Current Employee), Seattle, WA –
Pros: awesome co-workers and flexible schedule
Cons: long work days
A typical day involves flying several flights to cities along the route system serving food and beverages and interacting with customers. Love my co-workers and have fun everyday. The hardest part of the job is boarding the flight and dealing with all the carry-on bags and getting people to turn off electronic devices. The most enjoyable part of the – more...  job is talking to customers and hearing their stories. – less
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Professional environment, excellent training, definitely not routine daily experience!
Customer Service Lead/Shift Supervisor (Former Employee), SeaTac, WA –
Pros: variety assists in a fast moving day, plenty of people contact
Cons: only how the focus of the job changed after 911.
This was a terrific job for me due to the daily variety. Even though the same flights are in-bound and out-bound no two days are alike in reality.

My typicial day at work would begin by opening the station, filling in any sick calls with personnel, delivering cash drawers from the locked safe to opening ticket counter agents, and perparing for the – more...  first departing flights with our gate agents, and overseeing the baggage area with our trained baggage agents.

If any of three areas became overwhelmed due to a delayed or canceled flight I would assist the agents in that area either by helping with problem solving, announcements, re-booking or ticketing issues, and possible overnight assistance.

The hardest part of the job came after 911. Until TSA was put into practice, as a supervisor, I performed searches of luggage which was difficult with passengers unfamiliar with this preventative action. Eating lunch while initializing the daily deposit for the station was pretty standard and nearly the only time in the day to sit down which I didn't mind, thinking about the exercise I was getting, and being paid for, what a plus.

I learned a lot from my job, such as, prioritizing, organization, diplomacy, and how fast a day can go by!

The most enjoyable part of the job was contact with the public, which could also be the most tiring, if it was due to a delayed or cancelled flight. If the ticket counter needed help with re-ticketing or simply needed assistance with ticketing issues were among my favorite memories. – less
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GOOD COMPANY
reservationist for airlines (Former Employee), IN OFFICE –
Pros: travel privledges
MY TYPICAL DAY AT WORK WAS TAKING INBOUND SALES CALLS, RESERVATIONS, TICKETING, ETC.. EVERYONE I WORKED WITH WAS VERY FRIENDLY .. NOT ALWAYS BEING ABLE TO SOLVE CUSTOMERS PROBLEMS AT ALL TIMES.. DEALING WITH CUSTOMERS.
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Excellent Team Work Environment
Supervisor, Vendor Quality Oversight Program. (Current Employee), Oklahoma City, OK –
Pros: managers encourage you to think independently.
Cons: limitation to move around to other locations.
Would like to be associated with the company where individual talent and skills are appreciated and fair amount of attention should be given to individuals for personal development.
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Great company, excellent training, "Nordstroms-style" customer relations
LAX (Former Employee), Customer Service Agent –
Pros: travel benefits
Cons: difficult to find time to travel with scheduling
I loved my job at Alaska Airlines and it broke my heart to leave. At the time, I still had a young child at home and my 4:30 am start time was a problem for the family.

Alaska is an amazing company with a lot of opportunity if you're able to leave the Los Angeles station. There were many employees driving 2 hours or more to be employed there. That – more...  says something about a company! – less
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boring
Cargo agent (Former Employee), Bethel, Ak –
They treat the employees like dirt (at least in Alaska) . You can never get a straight answer out of the manager. You do your best and still get nothing out of it
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About Alaska Airlines

Alaska Airlines, Inc. (Alaska) is a wholly owned subsidiary of Alaska Air Group, Inc. (Air Group). The Company principally serves – Read more