Salesperson (Former Employee) – Anchorage, AK – June 29, 2017
Typical day at work including assisting customer with production suggestions and locations within the store, completing transactions, stocking shelves, cleaning, etc. I learned the basic "need-to-knows" of hardware. Management was tough but fair. The hardest part of the job was trying to meet customer needs when I was uneducated on what they were requesting. They best part was assisting customers above and beyond what they originally needed and receiving high praise for the services provided.
Sales Associate (Former Employee) – Anchorage, AK – January 1, 2015
A typical day at work consisted of walking your section, making a check list of things the need to be completed. After that you do the things on the check list while helping customers locate product or answering any questions they might have. Once youve completed the list i would go and put freight out into the proper locations and once that was finished I would help other associates or managers with any projects that needed to be completed. At closing three people would have to do "chores" that consisted of cleaning the floors, cleaning the bathrooms, or taking the trash out. Everyone else would put freight out and front and face the store
Salesman (Former Employee) – Anchorage, AK – June 6, 2014
AIH started from the ground up as an old-fashioned, humble Alaska company decades ago. The company has grown tremendously thanks to its loyal customers who know they can come to any AIH store in the state and receive more knowledge and recommendations about manual or power tools than they ever could from another non-local hardware store. If you work hard and develop a strong knowledge of the products sold, someone will notice. Management is hit or miss depending on who works when; at least that was my personal experience. A few things immature in a professional workplace such as personal grudges and extra-long "smoke breaks" are consistent are existent, though I would still like to believe that most poor employees are handled with responsibly.
Nice people. Good place to work, but frustrating job.
Advertising Coordinator (Former Employee) – Anchorage, AK – February 14, 2014
my job was to try to barter with manufacturers. What was frustrating was that I had no training and no experience in contra advertizing. It was soon found to be an impossible venture at AIH. I had to go through several channels on my end,while trying to negotiate with someone who already has the authority to make a deal. The concept was put to bed and I was out of a job. I would have enjoyed working at AIH in a different capacity. The employees were all friendly and happy. Perhaps directly in sales to customers.
Shipping Clerk (Former Employee) – Anchorage, AK – March 29, 2013
7am to 4pm Monday through Friday. Learned how to operate a variety of fork lifts, & basics of shipping & receiving. I got along great with my immediate supervisors & co-workers. The most dificult part of the job to me was taking yearly inventory in cold storage in January. Overall the most enjoyable part of the job was organizing the warehouse. Unloading freight, checking in merchandise, stocking, operating fork lifts, & training new employees.
401k, on the job training, paid holidays, sick leave, paid vacation.
Assistant Store Manager (Former Employee) – Anchorage, AK – November 6, 2012
I truly enjoyed my time at Alaska Industrial Hardware. It is a company that you can start at any level and advance yourself as far as you are capable of. It was also a company that appreciated its employees and made for a comfortable work environment.
A typical work day was to first and foremost take care of customer needs in product knowledge and location. Stocking and daily store maintenance was also involved.
The best and most enjoyable part of the job was helping customers find the products that would take care of the problems or challenges they were faced with.