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Alaska USA Federal Credit Union
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16 reviews

Alaska USA Federal Credit Union Employer Reviews

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  • Job Work/Life Balance
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Job Work/Life Balance
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Management
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Awesome company
Loan Delivery Specialist III (Former Employee), Glendale, AZMarch 4, 2014
Pros: awesome company
Cons: laid off, business slow down
Even though I was laid off recently due to business slow down, Alaska USA FCU is an awesome company with much promise for Glendale Az. Management truly went to bat for their employees, co-workers were always a pleasure and knowledgable. I looked forward to going to work everyday
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Great Company
Senior Sales Associate (Former Employee), Anchorage, AKFebruary 9, 2014
Great company to work for. They are expanding greatly on the west coast and opportunity for growth!
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Great bouns
Senior Financial Services Consultant (Former Employee), Federal WayOctober 23, 2013
Pros: great benitfits
Cons: sometimes no breaks or lunch. and gossip.
I would sometime work 12 hours in a day. My manager would leave early than I would have to do a open to close .
Sometime I would do this seven days in a row. We had a big turn over in co-workers. but they were usually very nice. The hardest part of the job was always training new people.

The best part was the members!
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Had to move to Anchorage Alaska
Operations Control Officer/Telephone Specialist (Former Employee), Anchorage, AKJune 25, 2013
Pros: the people i worked with were the best ever
Cons: moving to alaska was tough but i am glad i did it
The call center was a great place to be. I had the most enjoyable time ever on Whidbey Island Washington Naval Air Station then they moved center to Anchorage, Alaska and it was dark gold and cost a lot of money to live there. I was not use to it being from California
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A very secure company to work for. Employees are very important to Alaska USA FCU.
Corporate Education Specialist (Former Employee), Anchorage, AlaskaJune 6, 2013
Alaska USA embraces its employees by providing sufficient training and great employee benefits.
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Productive, fun, motivating
Member Service Representative (Current Employee), Apple Valley, CAMarch 5, 2013
Great team! Everyday is different. High motivation with great incentives. We get what we work for as a group. Learned so much working here and the management does an amazing job with making sure everyone is educated and very knowledgeable in any and everything we do and offer at the credit union. Meeting new people as well as building great rapport – more... with all of the regulars was fun and important for the credit union as well as for the members. – less
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Upbeat, Professional, fast paced, company
Sr. Services & Sales Representative (Former Employee), Fairbanks, AKDecember 29, 2012
Pros: everything
Cons: nothing
Extreme customer service experience
Cash Handling
IT Liaison experience
Receptionist
Financial Institution knowledge
Mortgage introduction
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Great team and benefits
Senior Financial Services Representative (Current Employee), Anchorage, AKDecember 13, 2012
Pros: benefits and pay
Cons: long hour days depending on department.
Time has gone by so fast while I've worked for Alaska USA and I belive it is because I have enjoyed working for the company. The atmosphere is great and the compensation and Benefits do not compare to any other company I have worked for. I would recommend this company if you plan to accelerate within the company. They work hard to promote their employees.
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poor training and lack of support from management
consumer loans (Former Employee), anchorage, akSeptember 23, 2012
Pros: it is a paycheck
Cons: extremely poor training, immature co-workers, it takes an act of congress for the management to do anything about disruptive employees
I worked here for over two years and was treated with sincere rudeness and disdain from my supervisor because she was afraid I would take her job. If you are not part of their click group, you will not get promoted. They promote people who should not be promoted and people who should get promoted do not.

I was the best performer in my area and because – more... of this, I was looked at very closely and harassed because I kept setting new department records.

The "member service department" should be renamed "MEMBER DIS-SERVICE DEPARTMENT" They do not care about the members, they just want to get the caller off of their phone. – less
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AKUSA is a good place to work
financial services consultant (Current Employee), Seattle,WASeptember 17, 2012
Pros: monthly sales bonus, fun coworkers, benefits
Cons: management (sometimes)
AKUSA FCU is a great place to work, you learn a lot. Management can not be so great sometimes, but it's still a great place. You work hard for your bonus, they mix things up with competitions and contests so it's not dull and boring every day. The schedule is pretty flexible.
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It was a good place to work, the co-workers were the best you could ask for they all took care of one another.
Call Center Customer Service Representitive (Former Employee), Anchorage, AKJuly 15, 2012
Pros: you got free sandwich if you got a compliment, and they had pizza day sometimes.
Cons: not enough training, new things they just through it out at ya with no training .
It was an ok place to work, I enjoyed the people that I worked with, they have good insurance, and I learned alot that has contributed to life today. I have met some really nice people that I will have for the rest of my life's journeys. My most enjoyable part of the job was the people that I met over the phone. You heard some interesting storeies and – more... then, you heard some sad ones. . – less
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Great work place
Member Service Representative (Former Employee), Anchorage, AKMay 28, 2012
Pros: excellent benefits package
Cons: strict policies
Typical office hours, great opportunities for development.
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productive
Control Officer/Collections (Current Employee), apple valley caMarch 27, 2012
Pros: n/a
Cons: n/a
collections, answering phone, modifications helping members out coworker are great
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productive, great atmosphere
FSC (Current Employee), Victorville, CAMarch 13, 2012
Pros: nice people to work with
Cons: sometimes members are not very nice
they try to help you advance and are very friendly with members and fellow employees
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Very nice work environment. Easy going and helpful people.
Member Service Representative (Former Employee), Fairbanks,AKMarch 6, 2012
Pros: hour lunches
Cons: very busy short breaks
Alaska Usa is very friendly. NOt only your co-workers and management, the members are very awesome also.

About Alaska USA Federal Credit Union

Alaska USA is no half-baked financial institution. The member-owned credit union providesĀ financial services to more than 435,000 – Read more