The Organization As A Whole is Amazing... But...
Case Management Assistant (Former Employee) – Albany, NY – July 29, 2016
The organization as a whole was an amazing place to work. All of the people were friendly and really cared for the patients. The health insurance has a $250 deductible FOR THEIR OWN PLAN. So, everything up to $250 is out of pocket, then the copays kick in. It was actually kind of ridiculous since it's a major healthcare provider.
There was the department I worked in, Case Management. There wasn't a lot of training. I received a "crash course" and was "thrown to the wolves." The person that trained me was the person they were replacing because, they too, weren't doing the job well. So, I was somehow expected to immediately know that. Not to mention, EVERYTHING is on paper there and it ALL has to go through the hierarchy before anything gets done. I'm surprised the departments actually function.
After multiple write-ups for "not knowing the job" (even though you are only as good as the person that trains you), I decided enough was enough. I transferred to work on the floors with the Case Managers and Social Workers and help with discharges. BEST THING EVER!
I ended up leaving because of a family emergency... but everyday, I am told someone else has left.
Don't you think it's a problem with management when the employees come and go frequently?
Great Organization, Great Pay, Amazing People
Management, Health Insurance is not the best, No organization AT ALL