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Alcatel Lucent
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54 reviews

Alcatel Lucent Employer Reviews

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Nice and Friendly working environment and plenty of opportunity to learn
EMS Lead (Current Employee), Redmond WAJune 4, 2014
Pros: training
Cons: no increments & bonuses
Nice and Friendly working environment and colligues are very co-operating and helpfull and plenty of opportunity to learn up coming technologies, Like LTE small cells/ Macro and Metro Cells, EMS/NMS system etc. Company is doing great in North America but over all growth is very slow if you include Europe and rest of the world which is really effecting – more... the North American's Employees. Because company has a global policy for all Employees. – less
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Fun work place and productive
SAP HR Administrator (Former Employee), Madrid, MDFebruary 18, 2014
The First energy organization is a fun place to work at, the environment is very good and co-workers are very supportive. One should join this organization
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Good exciting high technology management work
VP-Head Americas Wireless Professional Services (Current Employee), Naperville, ILNovember 21, 2013
Pros: smart peopel around
Cons: due to tough telecom equipment market, last 10 years have been tough
good customers, good coworkers, challenging marketplace.
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Productive work place
Data Collector (Current Employee), Murray Hill, NJNovember 4, 2013
• Prepare and set up a series of test on cell towers for reliable and stable use on LTE upgraded Networks.
• This includes monitoring throughput for uplink and downlink and Verifying PCI Locations. Including but not limited to finding proper SNR and RSSI Values for near cell, mid cell, and cell edge locations.
• Troubleshooting hardware for various – more... cell sites as well as software found in testing kits. Primarily using software such as JDSU and QXDM powerful data collecting tools in which an engineer can analyze and interpret. For proper readings of trouble and weak LTE areas as well as upgrade stability. Using Samsung LTE UEs as testing hardware. – less
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productive, good place to work
Contractor (Former Employee), Plano, TXJune 18, 2013
Pros: good people
Cons: heavy turnover in management
technical support, high stress every day, worked in a great team, shared our knowledge and assisted each other ,on issues
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Provided remote technical support to telecommunication companies
Technical Support Engineer (Former Employee), Westford, MAApril 18, 2013
Worked directly with telecom companies to provide direction and troubleshoot complex hardware and software issues.
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Only if you are desperate
former CSI and ACST (Former Employee), NY and NJAugust 1, 2012
Pros: steady 40hr work weeks
Cons: chronyism and nepotism ruin the experience.
This is my second time around with the company. I had lost the job as an ACST in the 90's through no fault of my own and was laid off. Got rehired a few years ago after being laid off from another employer. Upon re-entry back into Lucent/Alcatel, found out that when laid off first time around I was entitled legally to call back rights and never was – more... called back by the local CWA union or the company. I asked for reasons for this and have been produced with no answer. But what I did notice was that in the time frame I should have been called back to my job, my position was occupied by a new hire that brought nothing to the telecom table other than being directly related to someone on the inside already.The comapny had operated the installation division under the cover of fraud and deception for many years. Not learning from its mistakes then, it still continues to operate on this premise. If you take any of these CSI or ACST installer jobs, they are all dead end. These job groups have been slowly but surely had their "scope of work agreement" outsourced over the years. The company is about saving money being their stock was worth $1.06 during 7/2012. A good book about the company is called Optical Illusions: The rise and fall of Lucent and telecom.(true story)
So if you are looking for a temporary job with benefits this is the place but do not have any high expectations. The company will use and abuse the installation workforce. What they dont tell you about a CSI position is that it is an "at will position", which equates to a lower grade level of benefits and a pay scale that max's out @ $16.00 per hr. So when the company is doing bad, for no reason they legally will lay off all CSI's and CSI's have very minimal union protection as well.
Also i might add that chronyism and nepotism rule in this company. So if you are not blood line related to someone on the inside, you will be treated like a door mat and definitely will never progress. All the chronyism and nepotism installation folks get the preferential treatment when it comes to specialized training, overtime and job assignments. Its a fact...
I found that in my particular geographic work area of the installation division, many of my co workers have extensive criminal backgrounds, low lifes, derelicts, drug addicts, former/recently released inmates and pedophiles.
If you are a former telecom employee from another company thats higher level like AT&T/Verizon/Sprint etc or have industry leading certifications within the telecom and IT world, forget it. They aren't worth anything to this company, the certifications will not give you any type of leading edge over other employees. I met other people who even had Cisco certs and telecommunications degrees from PACE university and those things only landed them a $21.00 per hour job(ACST) and it made me even sicker to find out that ALU only let these people clean up garbage at work sites. This company determines internally who they think is worthy and competent enough to work on their gear and its a very small percentage. A majority of their installation workforce are people who have had the job the day they got out of highschool and know nothing else. Most of the work environments are toxic and even chaotic. ALU like to play games with the books and part of the games are employee paychecks. you have to watch your check every week to ensure you are getting paud what you should and definitely make sure extras like toll fares, mileage etc are not shaved off your paycheck.
You will be expected to use your personal vehicle to conduct company business and sometimes might be subjected to travel up to 300 miles per day. They only give a reimbursement of .38 cents per mile which is from a union contract from 2008 which they have been operating on extensions since then. So it doesnt matter what the IRS declares(.52 cents), ALU is legally obligated to only pay .38 cent per mile and not a dime over that. The installation division of the company defintiely does not have a good reputation. Western Electric guys would be turning in their graves if they knew how the business is being runned. The installation division of ALU is considered the "dirty and smelly arm pit" of the IT and telecom world.
GOOD LUCK. – less
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LEARN SOMETHING NEW EVERY DAY
TECHNICIAN (Former Employee), San Jose, CAJuly 26, 2012
Pros: enjoy what i did learn working their
Cons: management
SIT AND TUNE UNITS FROM 6AM TO 430PM LEARN TOO SEE HOW RADIOS WORK ,A RE FIRST MANAGER ALWAYS HELP US WHEN WE NEEDED HELP WITH TAKING TIME OFF THEN HE PAST AWAY AND THE NEW ONE NEVER WAS THEIR FOR US AS FOR WORKERS WE ALL TRY TOO HELP EACH OTHER TRYING TO GET THINKS OUT ON TIME MY ENJOYABLE PART WAS THE BBG
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Successful international telecom environment
Key Account Coordinator (Former Employee), Nablus, Palestinian TerritoriesJuly 16, 2012
Alcatel Lucent is a successful company in telecom that focuses on building strong relationship with customer. Learned telecom basics. Methods of direct and in-direct marketing. International reporting. Writing letters
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Great Organization and Product s
Sales Account Manager (Former Employee), Centurion, GPSeptember 10, 2014
Pros: product pricing sometimes too expensive
Preparing Quotes and Managing sustomer quiries
Great product Portfolio
Great team to work with
Excellent People in general
Good support for new employees
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Different work place
Lead Officer (Former Employee), Bangalore, KAJuly 19, 2014
Implemented 540 Km fiber optics network along with mux requirement and involved in the acceptance. Coordinated with the internal and external agency for day to day activity. Opex projection to management for projects and optimization based on the budget
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Best working environment
General Project Manager (Former Employee), PakistanJuly 17, 2014
Complete project management including customer and internal stakeholders. I learned to trust and get trusted. Trust was the tool Alcatel Lucent Management used to motivate teams. Customer very aggressive targets were very challenging but whenever they were delivered it was of great enjoy.
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its great working environment management is full cooperative and for best chance for learning about logistics.
Management trainee officer (Current Employee), Islamabad, PISJune 6, 2014
 Making product line summery, and managing there serial numbers.
 Working on excel and ISIS soft ware used by Alcatel.
 Maintains computer and other records and files associated with receipt, distribution, return, repair, maintenance and disposal of parts, supplies, equipment's.
 Supervising auction held at Alcatel up to delivering lots.
 Physically – more... monitors equipment's and there CBM on pick lists.
 Making of Payment Orders, memos.
 Dealing about quarries with our clearing and forwarding agents.
 Making details of ON shore and OFF shore invoices. – less
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Nice Place to work
Assistant Manager (Current Employee), Mumbai-MaharashtraMarch 26, 2014
Pros: no time regulation
Cons: long hours
Alcatel-Lucent is at the forefront of global communications, providing products and innovations in IP and cloud networking, as well as ultra-broadband fixed and wireless access, to service providers, enterprises and institutions throughout the world. Underpinning Alcatel-Lucent in driving transformation across the industry is Bell Labs, an integral – more... part of Alcatel-Lucent and one of the world’s foremost technology research institutes. – less
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Supportive and encouraging work environment
Research and Development Engineer (Former Employee), Paris, FranceMarch 10, 2014
Networks Simulation Framework Project
The goal of this project is creating a new network simulation tool. It models network scenarios as a set of nodes, links, and data packets being exchanged between those nodes. The advantage of this model is that different levels of detail in Traffic engineering database (TED) can be implemented. The project was – more... developed using C++ and combined the real case scenario. – less
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All good
DATA network engineer (Current Employee), Navi Mumbai, MHMarch 1, 2014
Pros: free launches
Cons: 8
• Technical Support and Fault Management for the WAN connectivity including the troubleshooting of routing and switching protocols.
• Fault Management as well as the maintenance of the Reliance Web World Routers all over India.
• Hands on experience on Juniper, Cisco Routers for data services with the knowledge of routing protocols like OSPF and BGP.
 – more... Exposure to MPLS functionality and operation. – less
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Productive and enjoyble work place
Executive Engineer (Current Employee), Pune, MHFebruary 12, 2014
Nice to work for company.Co-oprative enviroment,Provides more learning opportunities. Process oriented managment.
Hardest part of Job when we started 4G project to co-ordinated with
co functions like NSN,ZTE,Indus.and enjoblepart when we complete 4G project with all effort.
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Trainee at ALU
India (INTERNSHIP) (Former Employee), Mumbai, MHJanuary 29, 2014
The culture and diversity of ALU makes it uniques.
The working environment is fantastic.
I got a lot to learn and that can be viewed though my resume and linkedin profile.
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good benefits great benefits and freedom to make your own decisions.
Asst Manager -TEC/Service Assurance (Former Employee), Mumbai, MHDecember 29, 2013
Very employee friendly environment. Learnt a lot in telecom domain.
learnt telecom concepts.
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Interesting sites to visit
Field Engineer - Infra (Current Employee), Gurgaon, HRDecember 2, 2013
Pros: pizza party
i had learned management skills, having a team of 30 members

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About Alcatel Lucent

Alcatel-Lucent USA may be headquartered in New Jersey, but that doesn't mean it's not as technologically sophisticated as its – Read more