A typical day at work at Alco was having your mindset that you were already in trouble for either something or nothing whether you did it or not. At Alco, I learned how to provide good customer service, planograms, faxing and ordering supplies and product. Some of the co-workers were okay the others involved drama. Management was very poor. Our store manager was very rude who would yell at you for everything whether you did a good job or not. There was never a "thank you" or "good job" when you did something praise worthy. Other department managers were either lazy and did not know or want to do their job. Majority of the time the lower associates did the managers job such as reading emails, calling other stores for product trade, sitting in conference calls, helping and dealing with angry customers rather than managers coming down to deal with them. The hardest part of the job was keeping a positive attitude and not letting what the customers or the staff had to say effect the way you work. The most enjoyable part of the job was getting to help the Shop with a Cop officers help find younger children toys and seeing the joy.
getting to help customers and meet new people
No insurance, no benefits, low pay, weak raises