I started out in the Keokuk office as a secretary, billing, receptionist. I answered the telephone, kept files up to date and in the correct way required by licensures,, scheduled appointments, conducted U.A'son clients, worked with DHS on some clients, typed letters, open mail, received payments on billings and made appointments.
I liked the job because I worked with the public needing help and it was a good feeling seeing the few that did make it through and quit drugs succeed.
The hard part was watching the clients that just couldn't get away from drugs.
I ordered all office and UA supplies and kept inventory of them.
I transferred to the Mt. Pleasant office because the secretary was not doing her job and I had to go in and get all the billing sent out, the files in the right order, catch up on months of filing. It was a challenge that took some time, but I finally got the office running the correct way again.