Life as an Online Programs Coordinator
Online Programs Coordinator (Current Employee) – Houston, TX – August 15, 2015
This position covers 77 campuses, 5,000+ teachers, and almost 70,000 students. Customer Service is the beginning and end. We are here to serve the students in whatever capacity we can. If it's training teachers, we do that. If it's showing teachers how to use technology in the classroom, we can do that. If it's troubleshooting a particularly difficult software issue, we can do that as well. We have one job title, but will perform about 4 different jobs at any time. You have to move fast, think quickly, and anticipate everything in order to stay ahead of the curve here. It's exciting, fun, and challenging. Not a day goes by that I don't learn something new, and that's the best kind of day to have.
Challenging, fun, fast-paced
Can be overwhelming at times, wear too many hats to be able to focus on everything equally