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Alere
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44 reviews

Alere Employer Reviews

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Vindictive Manager
RN (Former Employee), Reno – December 13, 2012
Pros: nice environment, pleasant aesthetically
Cons: many unhealthy, staff - probably in need of chf monitoring now
After 1 year of employement, my manager left a hissing, vindictive, nasty message on my voice mail telling me I was to slow and caused the whole team to suffer on Christmas. This message was left on Christmas afternoon when we couldnt leave early. Fat chance. This was during a time of a systems "upgrade" and my call center list for this day was 400+ – more... calls (not) to human beings who, surprise, "talk". This was a terrible job fit for me owing to its 'piece work' focus and my challenge hearding chatty patients into a nice short time frame box.- brought back memories of my factory days before becoming a nurse. Uck. This was 10 years ago and .hopefully things have improved - in hind site - could I do it again..Id have played that voice mail for the whole staff and the labor board before I left although I was too shocked and timid to think of this then and erased it. I eventually wrote to the managers boss although never received a response. – less
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Sincerely – March 7, 2013

I worked there too. Same location. What a joke! They are about the $$$ not the patients like we were. There are things I know that I can't put in writing. But it was all out of control and now their doors are shutting down. YEAH!

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Good place to work but communication could be better
Care Coordinator (Former Employee), Mesa, AZ – November 23, 2012
Pros: flexible work schedule with school
Cons: bad communication between sites
I loved working here. I was working here while going to school and they were really flexible with that. The only thing I had a problem with was communication between the different sites. Other then that it was great.
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Very good company to work for.
Health Information Specialist, RN (Former Employee), Rosemont, IL – October 30, 2012
Provided training and the ability to have licensure in 51 states. Work was interesting and never dull. Co-workers provided insight from multiple areas of nursing.
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Great experience until the last merger
Manager, Revenue and Client Billings (Former Employee), Rosemont, IL – October 25, 2012
Pros: allowed me to build great relationships, learn so much and see what it feels like to love what you do
Cons: after merger the new company had a very different mentality which caused so many to dislike the job
I loved what I did and the people I worked closely with and my customers. I felt that management really listened to our suggestions and gave us the ability to make decisions without micromanaging. This made me want to work even harder and really make sure things were done timely and accurately. My staff were amazing and really put in 150% effort. They – more... where always there for me when I needed the job done. This all changed when the last merger took place and the company was larger than the main company we were working for. The management from the other company took over the overall business, and the mentality of customer service went out the door. I was directly told by another manager from the other company that if the customers dont like it they can go somewhere else, well guess what happened, I found out that is exactly what they did. So said to hear this when the services we provided to the insurance susbcribers where so beneficial to them. – less
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A challenging job, not for everyone
Assessment Coordinator (Current Employee), Dallas, Texas – October 14, 2012
Pros: my co-workers for the most part
Cons: being tied to a phone all day and reading the same thing all day long and the work schedule
The hardest part of th job is all the sitting, being timed on everything you do and the job itself, it is not something for me.
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Alere should be called The "Unhealthy" Behaviors Company
Quit Coach (Former Employee), Seattle, WA – October 3, 2012
Pros: i met some lasting friends
Cons: short breaks, health care not worth the premium, stress
I was so happy to get hired at Alere because, as an individual hurt personally by smoking, I wanted to do anything I could to fight tobacco. Unfortunately, I was greeted by more stress than I've ever experienced in a job, partly due to the constant threat of being fired. A Quit Coach is always 1 or 2 months away from a Performance Improvement Plan. – more... If this (PIP) happens, the employee is nearly always fired. I watched most of the co-workers I knew suffer and get fired during the time I was there. Management is very cold. It is ironic that Quit Coaches get fired often for not seeming like they have enough compassion for the caller and yet there is no compassion at all for the Quit Coach. Calls are listened to and graded randomly by mostly inexperienced, new supervisors. The grading system is subjective and constantly changing. I lasted quite a while before finally being fired by a brand new supervisor for a random call.
Working at Alere taught me how impersonal and unfeeling a large, for-profit corporation can be. It was something I had never experienced It will be a long time before I get over this experience. – less
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Deone – October 10, 2012

Everything that you write was my experience as well, including people being randomly fired when renewing a FMLA. It was probably one of the worst jobs that I've ever had and I nearly died, literally, from chronic stress induced by the management practices.

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Upper Management is horrible.
Billing (Former Employee), Atlanta, Ga – September 24, 2012
Pros: casual everyday
Cons: management
The company was a great place to work for until it became Alere and hired on alot of unfit managers, controlling VP's and controllers. The biggest problem I had was upper management. They had no respect for their employees, it was constant harassment with emails and they talk down to their employees. In my opinion, HR needs to evaluate the VP's, Controllers, – more... Managers and Supervisors of the company. I've witnessed alot of great employees leaving the company because of that very reason. – less
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BelindaH – October 25, 2012

I have that same experience. Prior to Alere the company had great management and they really listened to what the employees said. They never made you feel like you were less than them. So said how it changed.

AlVera – February 2, 2013

First off I worked there as a temp I started 5/28 was fired on1/24/2013 the reason apparently I had been signing the time sheet wrong since Sept 02,2012 they brought it to my attention in Jan so that means Management wasn't doing there JOB they have 10 people in the same position VP its the same job at any rate I was a top performer enrolling up to 54 people in one day I just look at it like this wasn't the JOB for me Thanks for the let go also if you not in with the in crowd you out Thanks.

gladtobeouttathere – March 1, 2013

It was exactly the same in Livermore after Alere took over. Unfit management with no respect for their employees. And Livermore has also lost a lot of good employees.

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Think twice before even allowing this company to be involved in your healthcare
RN care manager (Former Employee), Lakewood CO – September 21, 2012
Pros: not many in retrospect
Cons: questionable practices by nurses not identifying who they work for.
Nurses do not tell all patients what company they actually work for. So called "branded" clients are insurance companies that do not want the insured patients to know who they are giving their personal health information to...very questionable practice. Management is terrible, inexperienced, and at times abusive. Patients are being sent in-home moniters – more... and don't realize these moniters may be similar to ankle bracelets for the insurance companies. Company receives "pharmacy benefit management" data which tells them when and IF a patient fills prescriptions, how soon before insurance is denied for a patient who is not filling prescriptions. Insurance companies do not care if a patient has to make a choice between food and rent or paying for prescriptions. – less
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Team Oriented Company, Wonderful Benefits
Care Support Coordinator (Former Employee), Upper Saddle River, NJ – September 19, 2012
A wonderful company to work for that promotes team work. Stress free enviroment.
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Twilight zone is totally accurate!
Claims Department (Former Employee), Livermore, CA – September 17, 2012
Pros: the hours are great
Cons: management, lack of information, poor direction
I agree with everything said previously. Alere Home Monitoring in Livermore is NOT a place you should want to work. The claims department is a joke. Management likes to make up rules as they go, push you to the point of exhaustion and then sit and wonder why the whole department is going out on disability or quitting.
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Twighlight Zone
Testing Service Representative (Current Employee), Livermore Ca – September 8, 2012
Pros: at least we have a job.
Cons: salary, work environment, management
I have been an employee at Alere for over a year and I'm so dissatisfied. Management is a joke and there is no communication at all. They will walk right pass you and not even utter a hello. They walk down the aisles yelling at you to pick up a call. They send out countless emails instead of fully training their employees and expect you to know whatever – more... new process they decide to pull out their hat for that day. There are no talks of raises. Employees that have been there for 2+ years still haven't received a raise. There's no acknowledgment for going above and beyond your duties. Most of the people that work here love to snitch on one another. Most of the employees want out and are stuck due to the economy and job market. – less
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gladtobeouttathere – March 1, 2013

Everything is the same over in the claims department. The employees that could get out have, and the ones left are trying hard to find jobs.

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Hated to come to work after Alere took over!!!
RN (Former Employee), FL – August 14, 2012
Pros: no pros after alere took over.
Cons: not flexible, uncaring management, preferred us not to take our breaks.
The management here does not care about their employees. The healthcare programs they have don't have the patients best interest either. All they care about is money,money and more money. When working here the management changed there minds eeveryday on how and what policies to follow. They treated you like you are in kindergarten and I have a degreee. – more... Worse place I ever worked, Alere took over the company I orginally worked for and turned it into a circus. They expected us to make our call quotas but gave us so much busy work to do it was pretty much impossible to meet their standards. They set us up to fail. Really sad because I loved my job before they took over. – less
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Employee friendly and customer conscious
Customer Service Representative (Former Employee), Seattle, WA – August 2, 2012
Pros: free coffee & fruit, no set seating requirement
Cons: quotas, frequent informational emails of little impact.
Business casual to casual dress, coffee and tea on hand always, and fruit a couple of times a month, no set seating, updated equipment. Constant care to keep customer or client information secure, with coaching on a regular basis to help perform to standards or better. Co-workers really nice and supportive, management approachable and "in the trenches" – more... with employees rather than partitioned off. In slow periods, chat via IM with co-workers was allowed, and portable neat hobby handiwork. There are quotas, which, if the data flow or computer updates bog down, can be difficult to surpass to any degree. – less
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Client focused
Operations Support Specialist (Current Employee), Atlanta, GA – July 31, 2012
Pros: great benefits, healthy opportunities for employees, client focused
Cons: career opportunities
As an employee at Alere I am very client focused and production driven. A typical day at work for me is to respond to all emails received from client managers. I work with the client and client mangers to implement process and procedures based on the clients service level agreements. I work with a team that encompasses everything from data entry to – more... dialer administrators. The hardest part of my job is knowing that there is no opportunity for growth in my department when I love what I am do. The most enjoyable part of my job is the people and the values of the company. – less
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This place SUCKS!
Customer Care Representative (Former Employee), Marietta – July 27, 2012
Pros: decent pay
Cons: terrible management
Power mad, micromanaging supervisors; with this company it's quanity, NOT quality. Clients don't want to speak with you, mgrs send CONSTANT pestering emails & god forbid you take 2 minutes to ask your cube mate a question. I was well paid but Alere does NOTHING, & I mean NOTHING for their employees as far as appreciation goes. RUN, don't walk from this – more... company!!! – less
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Matilda – August 14, 2012

I agree management was horrible and God forbid you had to use the bathroom. You were on a constant clock monitoring every minute. I'm a smart person with a degree and hated to be babysat. I did my work and then some but it was never enough. Pay was good but not worth the stress.

AlVera – February 2, 2013

I Am with you this Place sucks management don't do there jobs and then its your fought not there's

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nice and big place with lots of break rooms and friendly people
Operator (Former Employee), San Diego, CA – July 8, 2012
its a nice environemnt with nice people to work with. I learned alot of new things. Every station has its own different work area. but through out the whole assembly line, the inspection of the device is important so its good to have good vision to see little fibers and scratches. The most njoyable part of the job is going on breaks and talking to your – more... friends because there is no talking allowed in the cleaning room unless its about work. this place is a strict but nice, cool area. – less
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i love it at Alere we had free gym for all employees.
Billing Analyst (Former Employee), Rosemont, IL – June 27, 2012
Alere was different than my previous job but i learn lots of new things
new program which is PeopleSoft it was very intresting. My manger was also very nice and helpful i miss working with him because he left and i got laid off, because company was bought twice in my almost five years at Alere, our entier accounting department was let go which was the – more... hardest part. – less
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It is corporate.
Registered Nurse (Current Employee), Marietta, GA – May 7, 2012
Pros: the ability to work at home for holidays
Cons: work hours are not feasible for family
My current position has showed me a new side of nursing. I have learned how to assess patients over the telephone. My co-workers are enjoyable. Without them it would be even more difficult to work my shift. The most difficult thing about my job for me is that it does not challenge me mentally nor does it allow me to spend much quality time with my family – more... due to my shift being a mid-shift. I am a person who needs stimulation and do not feel like my current position provides mental stimulation. – less
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Productiion of work
Demand Publishing Assistant, WHC (Former Employee), Atlanta, GA – May 7, 2012
MAKING SURE PRODUCTION RUNS SMOOTHLY AND IN TIMELY AND ORDERLY FASHION, LEARNED ABOUT TEAM WORK, ACCOUNTABILITY OF WORK.
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Great place to work
External Service Desk Representative (Former Employee), Rosemont, IL – April 25, 2012
I loved going to work there. Always something new happening and there is always change. You have to keep on your toes to stay ahead.
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About Alere

When you really need an answer -- fast -- toss out the crystal ball and bring in Alere. The company offers both professional and – Read more