Pros: dedicated team at each hospital as well as the corporate office
Cons: needs some infrastructure improvements to deal with com ed
Many multitasking days trading off project planning, workflow evalualtion, and implementations with real time system management, troubleshooting and testing. Have a matrix resource system to manage and apply resources as necessary. Evaluate and negotiate with vendors from infrastructure to software and end user training. The IT department as a whole is one of the best I have encountered in my travels in term of knowledge and critical yet logical thinking about healthcare information technology. Most all of the systems are cutting edge technology, with an attempt to keep current and yet ground breaking in others. For example the HIE I have as a project for data exchange between facilities in 23 counties and, eventually the state, has a base environment specifications but continue to improve the system performance with the vendor well beyond what began as the original design. The most difficult part has been bringing so much change in so little time to quite the range of technical ability of the physician and customer base. The challenges of doing such is also some of the most enjoyable, being challenged keeps me on my toes, aware of the patient, not merely system advancement.