Customer Service / Administrative Support
All Bright Ideas - Allentown, PA

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All Bright Ideas is a full service professional organizing firm with charming retail store in Emmaus, PA. All Bright Ideas is seeking a customer service/administrative support person to insure that all aspects of our business (store and services) run smoothly and that our team members have the ability to shine. While providing this administrative support, there is the need to stop and focus on occasional retail customers as well as closet designing. Our goal is to provide the best possible customer experience in a warm and friendly environment.

This part-time position of 21 hours/week is ideal for a candidate seeking a low-stress job with new challenges/tasks and one who finds reward in helping others.

Candidates should be detailed oriented, motivated, self-starters who can thoroughly think through and evaluate the outcome when making decisions; enjoy working independently and co-dependently; have a willingness to learn with a strong ongoing desire to take existing skills to the next level; be a firm believer in quality products and quality work; possess a high level of integrity; stay self-organized; keep team members on track; enjoy working behind the scenes to elevate team members to the best of their ability; find computers to be an asset and has ease in use; look forward to the challenge of new tasks and assignments; have a pleasant telephone voice and manner; be personable yet professional; enjoy assisting occasional retail shoppers and telephone callers; understand the importance of the “customer experience;” be willing to complete tasks such as dusting and vacuuming; and candidate’s top priority when seeking employment should be finding a position that is the right fit for longevity and fulfillment.

Hours: 10:00 AM - 4:00 PM three days per week and two Saturdays per month; infrequent evenings for special events

Requirements:
College degree and/or equivalent work experience
Telephone etiquette
Verbal and written communication skills
Math skills and basic accounting principles
Physically fit to move and lift boxes and shelves
Proficient in Microsoft Word, Internet Explorer, Outlook
Skills in QuickBooks, Adobe Photoshop, Microsoft Publisher a plus
Flair for interior design a plus
Skills in social media a plus.

Responsibilities:
Answer occasional telephone calls
Greet and assist occasional retail shoppers
Design closet systems and review with customer
Keep team members on track
Behind the scenes coordinator of professional organizing services
Behind the scenes coordinator of retail store for organizing
Maintain retail store’s appearance, signage and displays
Enter and receive purchase orders
Enter sales receipts
Data entry
Social media and newsletter editing/publishing


Indeed - 22 months ago - save job
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