Pros: friendly, helpful staff
Cons: excessive workload, stressful environment
Stressful work environment everyday, every week. Work schedule is 40 hours a week but you usually work more then 40 without pay since we're salaried. High call-volume with patient's, patient's families, aides, insurances regarding issues and complaint's, being yelled out and cursed at by patient's. Enjoy working with my co-workers I have now, we all help each other out as much as we can as we are all very busy but manage to get along and work as a team especially during the most difficult times. Difficult part I would say finding the appropriate aides to go to work and cover the cases and making sure client's will be content with the aide. A lot of the aides come in with open availability but then change what and where and how far they are willing to work which makes it more difficult to cover the cases.