Not too bad, but room for improvement
Client Care Coordinator (Former Employee) – Phoenix, AZ – February 7, 2015
While the company offers free benefits and mileage reimbursement, management is often times lacking. The Director of Operations is extraoridnarily arrogant and often times inappropriate. The company has a lot of turnover with not just caregivers, but office staff as well.
The owners really care about the margins and not the fact that their clients need help. Often times we were forced to keep certain clients because they brought it a lot of money for the company instead of dropping them because they put some of our staff in danger.
Once you got the hang of the job as a Coordinator, it never really changed. There is very little room for advancement as there aren't many positions open. Unless someone leaves or is fired, only then will you have the opportunity to ask for a promotion, but 9 out of 10 times they will always go with an outside hire.
free benefits, flexible hours, nice office staff
director of operations is a walking h.r. nightmare, pay is below average.