Escalations Agent (Current Employee) – Saint George, UT – January 10, 2018
Lots of advancement opportunities. They feed you all the time. You get rewarded for achievements. Even get to go on trips if you're one of the best sales/customer care agents. They also complete surveys every 6 months to make sure you're satisfied.
Supervisor Douglas Thar. (Current Employee) – Lexington-Fayette, KY. – January 4, 2018
Great place to work and make a lot of money. Got to be ready to finesse and great attitude. Working hard some days and other day are super easy. This a sales job, so you have to able to take rejection.
Inbound Sales Representative (Former Employee) – Atlanta, GA – November 21, 2017
Do not work here! High turn over rate! People are fired for not selling. They will lie to you in the job interview and in training. The customer doesn’t know that you are selling them cable and internet services. The customer calls their power company to transfer their services. Then, the power company will transfer the call over to you. You will provide the customer with their confirmation number and try to sell them on new cable and internet services. I was fired from this job. This was the first job i was EVER fired from. Note, I worked in sales before. This job is cold selling. If you are good at doing that then this may be the job for you. Mon.-Fri shifts I was promised full time but i only received 30 hours a week from this job. I do not recommend this place at all. Stay away!
Good company for new graduates but not much advancement
Analyst (Former Employee) – Atlanta, GA – November 6, 2017
Good company to work if you are a recent graduate and looking to gain experience. Constant changes without clear explanation. Management was fine until recent merger with RedVentures. Stay away if you are an experience worker looking to advance your career.
Sales Agent (Former Employee) – Lexington, KY – November 4, 2017
There was no excitement about working at Allconnect. The employees dreaded going to work, thus, productivity suffered. The sales agents made all the money for the company, but were not compensated accordingly. Management could not get employees motivated to come to work, which created high turnover. As a result, training costs were costly.
There are some things I would have done differently, that in the long run, the big picture(if you will), would have paid huge dividends financially, as well as improved employee morale..This would have lowered turnover and shrinkage, as a result.
They promoted based on production, as opposed to leadership potential with motivational skills. Their leaders had no experience with very little people skills. You don't manage every employee the same way. Different personalities require different management approaches.
Tier 2 Saves Agent (Current Employee) – Saint George, UT – October 25, 2017
Treated like a juvenile and way too competitive. On a typical day, your breaks and lunch are clustered in the first 3.5 to 4 hours you work, leaving no breaks left for the final 5 or 6 hours of the day. Need to clock out to use the restroom. Call center environment to the extreme.
Home Service Consultant (Former Employee) – Sandy Springs, GA – October 19, 2017
Very faced paced environment, which is ok. Poor management. Low home to work quality. Would not recommend to a family person simply because of the lack of care for you balancing home and work. Will make good money, but you earn every dollar, with no flexibility. Yet they expect you to be.
Manager (Current Employee) – Sandy Springs, GA – October 8, 2017
Allconnect is a work environment that cares about its employees' growth and family-work balance. Although the work can be tough at times, there is an internal support network to lean on to find solutions for its business partners.
Supervisor/Home Services Consultant (Current Employee) – Atlanta, GA – October 2, 2017
Loved working here. Very fast paced , consistent work flow. Also lots of sales incentives. All-connect is a team environment that promotes winning for everyone in the company no matter what team or region you are on.
CUSTOMER SERVICE AND SALES (Former Employee) – Saint George, UT – September 27, 2017
This was one of the funnest call centers I've ever worked at and one of the few companies that takes their work motto to heart. Everyone there is so helpful and ready to assist you in whatever you need and Management takes such great care of you, you'll never want to leave.