Allconnect, Inc Employee Reviews

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Pretty Epic
Escalations Agent (Current Employee) –  Saint George, UTJanuary 10, 2018
Lots of advancement opportunities. They feed you all the time. You get rewarded for achievements. Even get to go on trips if you're one of the best sales/customer care agents. They also complete surveys every 6 months to make sure you're satisfied.
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Fun to work
Supervisor Douglas Thar. (Current Employee) –  Lexington-Fayette, KY.January 4, 2018
Great place to work and make a lot of money. Got to be ready to finesse and great attitude. Working hard some days and other day are super easy. This a sales job, so you have to able to take rejection.
Pros
Free lunches, gifts cards, trips
Cons
Moving up is hard
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Competitive and monotonous
Home Service Consultant (Former Employee) –  St. George, UTDecember 27, 2017
Great sales environment, but very repetitive. Can get old fast. The company also did not work with your schedule a lot. If you are alright with being told no more than 30 times a day, perfect job.
Pros
Lots of free food provided
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Mid-size company with high visibility
Senior Software Architect (Former Employee) –  Atlanta, GANovember 21, 2017
Mid-size company with a fast-pace. If you are open to learn the business aspects, you can move up pretty fast. Because of the size, you will be highly visible.
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Fun working there for the first 7 years.
Senior Sales/Order Operations Specialist (Former Employee) –  Atlanta, GANovember 21, 2017
Good company, not the best when regarding employees rights. The complete Order Operations department was terminated in Atlanta; was replaced in Saint George, Utah.
Pros
Free lunches
Cons
non-pay holidays
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Do not work here!
Inbound Sales Representative (Former Employee) –  Atlanta, GANovember 21, 2017
Do not work here! High turn over rate! People are fired for not selling. They will lie to you in the job interview and in training. The customer doesn’t know that you are selling them cable and internet services. The customer calls their power company to transfer their services. Then, the power company will transfer the call over to you. You will provide the customer with their confirmation number and try to sell them on new cable and internet services. I was fired from this job. This was the first job i was EVER fired from. Note, I worked in sales before. This job is cold selling. If you are good at doing that then this may be the job for you. Mon.-Fri shifts I was promised full time but i only received 30 hours a week from this job. I do not recommend this place at all. Stay away!
Pros
Shift
Cons
Job security
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Management
Product Analyst (Former Employee) –  Atlanta, GANovember 14, 2017
Allconnect is a great place to work. Excellent Career advancement opportunities. Salaries are not competitive at Allconect, however this was over 5 years ago.
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Good company for new graduates but not much advancement
Analyst (Former Employee) –  Atlanta, GANovember 6, 2017
Good company to work if you are a recent graduate and looking to gain experience. Constant changes without clear explanation. Management was fine until recent merger with RedVentures. Stay away if you are an experience worker looking to advance your career.
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Unenthusiastic work environment
Sales Agent (Former Employee) –  Lexington, KYNovember 4, 2017
There was no excitement about working at Allconnect. The employees dreaded going to work, thus, productivity suffered. The sales agents made all the money for the company, but were not compensated accordingly. Management could not get employees motivated to come to work, which created high turnover. As a result, training costs were costly.

There are some things I would have done differently, that in the long run, the big picture(if you will), would have paid huge dividends financially, as well as improved employee morale..This would have lowered turnover and shrinkage, as a result.

They promoted based on production, as opposed to leadership potential with motivational skills. Their leaders had no experience with very little people skills. You don't manage every employee the same way. Different personalities require different management approaches.
Pros
Free lunches and gift card rewards
Cons
No direction, very little coaching and favoritism
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Productive and long hours
Order Operations Agent/Trainer (Former Employee) –  Atlanta, GANovember 1, 2017
Good culture, but once you reach a point of a certain salary there is no advancement, there were a lot of preference as far as employees it didn't matter how well you did.
Pros
Free lunches
Cons
Long hours
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It was okay just not for me
Homes Services Consultant (Former Employee) –  Atlanta, GAOctober 30, 2017
I would not recommend this job to anyone, high turnover rate and forcing you to make people purchase services that they really don't want or need.

New people are given garbage calls, not very motivating for people seeking a new career.
Pros
None
Cons
Just Run
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Not a fun place to work
Tier 2 Saves Agent (Current Employee) –  Saint George, UTOctober 25, 2017
Treated like a juvenile and way too competitive. On a typical day, your breaks and lunch are clustered in the first 3.5 to 4 hours you work, leaving no breaks left for the final 5 or 6 hours of the day. Need to clock out to use the restroom. Call center environment to the extreme.
Pros
Early shift
Cons
Work Environment
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n/a
Home Service Sales Consultant (Current Employee) –  Sandy Springs, GAOctober 25, 2017
Listen o instructor, learn more about the company our selling products for. Find best skills that work for you. Inbound calls piching sales and products.
Pros
Great work envirornmen
Cons
Training could be beter
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Cut throat and you earn every dollar
Home Service Consultant (Former Employee) –  Sandy Springs, GAOctober 19, 2017
Very faced paced environment, which is ok. Poor management. Low home to work quality. Would not recommend to a family person simply because of the lack of care for you balancing home and work. Will make good money, but you earn every dollar, with no flexibility. Yet they expect you to be.
Pros
money
Cons
job security
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Fun place to work, super stressful.
Sales Associate (Current Employee) –  Saint George, UT 84770October 19, 2017
Have to meet a certain goal to continue, sales is complicated and take time and practice to achieve. Breaks are short lunches are short as well, spend most of your day on the phone.
Pros
Awesome benefits, good pay if good at job.
Cons
Attendance policy.
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Great Culture, Great Company
Account Merchandising Executive (Current Employee) –  Atlanta, GAOctober 17, 2017
Great Culture, Great Company. Team-oriented environment with great collaboration, great insights & a great time. Culture is focused & driven while being comfortable and relaxed at the same time.
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Positive Environment
Manager (Current Employee) –  Sandy Springs, GAOctober 8, 2017
Allconnect is a work environment that cares about its employees' growth and family-work balance. Although the work can be tough at times, there is an internal support network to lean on to find solutions for its business partners.
Pros
Learning Seminars
Cons
Limited IT Resources
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allconnet
Call Center Representative (Current Employee) –  Lexington, KYOctober 6, 2017
its a nice relaxing place to work. sometimes may get stressful but you can get through it. sometimes to hard to get over them bad days. the pay is good.
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Productive and fun work environment
Supervisor/Home Services Consultant (Current Employee) –  Atlanta, GAOctober 2, 2017
Loved working here. Very fast paced , consistent work flow. Also lots of sales incentives. All-connect is a team environment that promotes winning for everyone in the company no matter what team or region you are on.
Pros
free lunches, gift card incentives, commissions
Cons
short breaks
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Great Call Center
CUSTOMER SERVICE AND SALES (Former Employee) –  Saint George, UTSeptember 27, 2017
This was one of the funnest call centers I've ever worked at and one of the few companies that takes their work motto to heart. Everyone there is so helpful and ready to assist you in whatever you need and Management takes such great care of you, you'll never want to leave.
Pros
Free lunches, Company parties, Company trips
Cons
Sales
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Overall rating

3.5
Based on 169 reviews
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Ratings by category

Work/Life Balance
3.3
Compensation/Benefits
3.6
Job Security/Advancement
2.9
Management
3.2
Culture
3.4