Allconnect Employer Reviews

I help customers symplify their lives a little by providing them with the latested promotions available to them for cable, internet, home phone, and now mobile service. I love the people I work with. We are like family and work together well as team. My manager is very helpful and easy to talk to about any situation. The hardest part of my job may be – more...  when we are not able to meet the customer's needs due to location. – less

Allconnect is a very enjoyable job and has the earning potential to make home life just as fun, the training is fun and faily easy but you need to have a sales attitude at the same time, this job revolves around sales with customer service and data entry to follow ( however not always in that line, sales is always number 1 but customer service seems – more...  to fall with supervisors pushing for the agents to sell sell sell, and not always being serviceable to what they are pitching, the commission report changes regularly with no agent really understanding how they are making money as well as the flip side why they aren't making what they used to, upper management is very friendly as long as your a known agent (someone who sells) and you can almost get away with anything (meaning getting off the phones when you want, sitting with someone to train them just because you want off the phone), some supervisors need more training on how to be supervisors and how to treat their agents, however you can usually look past all those faults when making 15 -25 dollars an hour with the commission ( again, if you able). – less

Handled inbound calls helping customers with setting up their home phone, internet, and tv services.

Positive things coming for Allconnect due to the strength of its call center employees and direction from the senior leadership. Strong opportunity for growth with many promotions coming from within the company.

Cons

Traffic getting to the office off of Hammond in the Concourse complex near Perimeter Mall is tough. Although the new exit at 400 should – more...  help to ease traffic particularly in the evening. – less

Inbound call sales company for mutiple utilities nationwide.

This is a call center job were you are required to make sales and keep your conversion above 33%. I didnt particularly like working here but the pay was great and so was the compensation pay for making sales. I would probably never work here again