Persons in the main call area are ones who like to start rumors about new hires.
Pros: great pay and benefits
Cons: mandated hours at times, working 4hrs to 8hrs over
Taking emergency calls
I have learned patience and understanding for persons who are under stressful situations.
The management has its ups and downs, depending on who is on call when you are working. They have been know to choose their favorite people in the center.
I learned to be careful of some of the co-workers, not to get too close with some. – more... As I stated they have ones who like to start rumors and give new hires a rough time.
The hardest part of the job was to not take the work home with you after having very stressful and painful calls.
The most enjoyable part was knowing I was helping someone in time of need and gave them comfort in knowing I was there for them. – less