Alliance Data Systems
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9 reviews

Alliance Data Systems Employer Reviews

Compensation/Benefits
Management
Job Security/Advancement
Job Culture
Job Work/Life Balance
It's ok but the pay sucks
Commercial Team Customer Service Representative (Former Employee), Richardson, TX –
Pros: it's a job...very close to richland college
Cons: mandatory overtime, quality assuarance dept. didn't have it together
It's bittersweet. It has it's up & down days as do most jobs. The quality assurance department was a nightmare & there were moments that there's a lot of drama. No job security. Owned by a parent company & I really didn't appreciate the 2 year raise freeze.
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Not your typical call-center!!
Human Resources (Former Employee), Lenexa, KS –
Pros: community outreach, benefits, enivronment, location
Cons: advancement opportunity, office politics, favortism, turnover
Alliance is a very "professional" call-center with a higher caliber employee (as they refer to it, Associate) working there. Very friendly people and work well overall to strive towards the same mission and values.

Great on giving back to their community and the associates go above and beyond in this regard. Many managers and supervisors are either – more...  in roles beyond their scope/ability or vastly under-rated within those some roles.

Tenure is an extreme mixture of well tenured (30 yrs+ folks) and newbies (1 yr or less). Overall people come from all backgrounds. – less
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Call Center
Anonymous (Former Employee), Westerville, OH –
Call Center environment. Typical day consists of fielding calls on a dialer. Hourly position. Not much room for advancement within that area of the company. Great job for people who need work quick. Pay is low, but most anyone can walk in and get a job ASAP.
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Productive place with awesome co-workers
Sr. Business Analyst (Current Employee), San Diego, CA –
Pros: free lunch every friday
Cons: location
Busy days, usually work on multiple projects at a time, there's always something new to learn. It can be challenging sometimes as there is always a shortage of resources. Being busy and making decisions, which will lead to a better quality product is certainly the most enjoyable part of the job.
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Call Center
Customer Service Representative (Former Employee), Kennesaw, GA –
Alliance Data Systems, very busy call center. 100+ calls a day.
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Great place to work
Workforce Analyst - Call Center (Former Employee), Ennis, TX –
I've worked for this company twice in my work years and I must say I've enjoyed each time I was employee. Great call center with great co-workers.
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Overall OK
Credit Representative (Former Employee), Westerville, OH –
I worked here to get through high school and college. I enjoyed the people
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A good place to work if you like structure
Bill Collector (Former Employee), Colorado –
Pros: coworkers and management were great
Cons: no advancement or cross training
I enjoyed this job but you did feel like a number in the system. HR was always friendly. The ability to advance in your career was not there.
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FUN PLACE TO WORK
RESOLUTION SPECIALIST (Former Employee), LENEXA, KS –
Pros: rewards
Cons: vto
ALLIANCE IS A FUN PLACE TO WORK WITH GREAT PEOPLE AND JOB SECURITY AND WELL COMPENSATED FOR YOUR HAD WORK
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About Alliance Data Systems

Alliance Data Systems Corporation (ADSC) is a provider of data-driven and transaction-based marketing and customer loyalty solutions. – Read more