Office politics do play a big part of any call center which is what we experienced with skip trace role, those that were the favorites got chosen to go into a billing line where people called in to make payments and got bonuses because they got more payments than average skip trace team members.
Lead Analyst, Campaign Selection (Current Employee) – Columbus, OH – June 20, 2017
Collaborative, fun and innovative culture. The people make it a great place to work! You are in charge of your future there. Company has experienced tremendous growth over the past 5 years, and we continue to bring on reputable brand partners.
Inventory Control Specialist (Former Employee) – Dallas-Fort Worth, TX – June 16, 2017
Its very quick paced and if you work hard and do your job good there is a lot of opportunity to advance or be promoted quickly. Managers and supervisors are great and take there time to listen if you have questions or a problem.
Customer Service/Collections (Current Employee) – Coeur d'Alene, ID – June 12, 2017
Great company with great benefits for the area. The co-workers and management are amazing people but it is a high stress environment. The company offers many "paid" training classes that any employee can attend.
Debt Collection Agent (Former Employee) – Coeur d'Alene, ID – June 1, 2017
i loved alliance data. the best job i have ever worked for. iv had no issues. in october of 2016 i lost a baby. my boss called me every day to make sure my wife and i were ok. and in feb 2017 my father was hit by a car and became a quadriplegic and my boss same thing called every day to make sure i was ok. they went above and beyond to make sure i had job security and that i had the vacation time and medical time to take off to make sure my family and i were all ok... manager even donated vacation time to me when i ran out to make sure i had job security. id still be working there today of my father didnt need me to on 24 hour care
Customer Care Representative (Former Employee) – Westminster, CO – May 26, 2017
You have to be willing to take customer abuse about policies without getting upset. You are rated on customer satisfaction survey about things that are not in your control but relate to either company policies or services.
Level advocate (Current Employee) – Rio Rancho, NM – May 20, 2017
I have enjoyed working with this company. The management crew is reasonable and supportive of your growth within the company. The company is in a large growth spurt thru 2020. Ed the CEO is simple smart and charming. Everyone at the shop is approachable.