Bilingual Customer Service Representative (Former Employee) – Norcross, GA – May 8, 2017
Very peaceful clean office and large cubicle space. Inbound call centers are typically loud and noisy but this office was excellent. Plenty of space for you to do your job with no hassles or extra noises. Team leaders and Managers are great
Pharmacy Technician (Former Employee) – Sandy, UT – April 7, 2017
They throw a huge work load on you. Alliance plays favorites. They favor the people who barely work and will refuse to give the hard workers raises. They don't care if they loose employees. The CEO loves the sales reps, if you are a pharmacy tech then don't expect to be valued for your work. They put some cereal in the break room and expect you to think they're the best. They barely train you and throw you into the work flow.
A typical day at work would consist of answering phone calls, addressing any insurance concerns, and adding new patients to the company. Tuesdays and Wednesdays would be intake days in which we would see new clients and closed cases. We would preform releasing and get everyone checked in and seen as soon as possible. Management you would typically see two to three times a week. As with any job there will be some co-workers who you get along with great and some that you do not. Your best bet would be to focus on your job and clients. The hardest part of the job upset coworkers. The most enjoyable part of the job would be all the different people you meet, and being told that you matter and you've changed someone life for the better.
Patient Care Coordinator (Current Employee) – Raleigh, NC – September 29, 2016
This is my first medical job since graduating from the Medical Assistant program and Alliance opened the doors for me to grow and learn on a daily basis. I am grateful to have the chance to work for such a great company.
you have to be a positive person to work with this company overall good company to work for.
Patient Coordinator MRI (Former Employee) – Newport Beach, CA – April 25, 2016
Meeting new people with health problems trying to believe that God is above all things,with that being sad its not hard to see the results after you see what was on the scan and the person months later.Co-workers were always helpful especially if you are willing to ask question and has the drive to learn. The hardest part was traveling to different sites every week to work out off town so you can get your hours.But the most important and enjoyable part of the job was helping and meeting people,I loved it.
positive look on life and others outcome
you have to break whenever you can and most of the time unable to get full time hours
Fulfilling work, great people and good opportunity for advancement
Senior Director (Current Employee) – Newport Beach, CA – January 21, 2016
I love my work. I've been here for almost two years and have been recognized for my work and promoted. I feel that my ideas are heard and encouraged and that I am adding value to the company. My manager is hands off and supports me and encourages my development.
Also, the company is continues to grow which creates a lot of opportunity.
Working here is a joke. Sure, you can make money but everything else about it stinks. It's not worth it. You just sit there and do call after call. I've worked in call centers before and this is not even close to good. There are good co-workers there but you never get a chance to talk to anyone.
Personal Care Attendant (Former Employee) – Woodbury, MN – January 2, 2015
My work days consisted of medication checks,cleaning,cooking,and wound care. I learned that caring for other people is tough yet rewarding in it's own way. I didn't have any coworkers I worked alone. The hardest part of the job was the stress of working for a parent. I really enjoyed getting to understand some medical issues better.
Healthcare Communicator (Former Employee) – Ivyland, PA – October 26, 2014
A typical day at work would be getting on the phone with doctors and nurses and talking to them about new drug prescriptions. This job educated me on terms, such as PI, MD and NP. It also taught me a little more about the various medicine out on the market. Management was easy to get along with. My co-workers were amicable as well, for the most part. We mostly worked independently. The hardest part of the job was having to read a long script verbatim because the MD/NPs were extremely busy and in a hurry to get off of the phone. The most enjoyable part of my job was the data entry. It was also the easiest.